Carer Supervisor

Faircape Health • Other • Cape Town, Western Cape, South Africa • $200 - $300 / year • 1d ago

Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages situated in prime locations across the Western Cape.

Are you passionate about providing exceptional care and ready to lead a dedicated team?

We are seeking a Carer Supervisor to join our prestigious healthcare team at our facility within the Southern Suburbs.

If you thrive in a dynamic environment and have a strong commitment to delivering the highest standard of care, we invite you to apply and become a vital part of our caring community.

Duties and Responsibilities:

Lead, supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
Support and guide the team to achieve daily performance goals.
Ensure adherence to policies and procedures.
Provide training to both new and current staff.
Identify training needs within the department.
Ensure that internal procedural training plan is up to date.
Oversee smooth and efficient daily operations.
Ensure staff are presentable and well-groomed at all times, including correct uniforms.
Plan and prepare employee work schedules for daily operations according to patient/resident care plans.
Ensure that records of carer tasks completed are up to date and readily available.
Assist with the weekly checklist of the patient bells and panic buttons.
Conduct daily morning briefings to discuss workflow, staff allocation, communicate expectations, and address any arising matters.
Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
Respond promptly to emergency situations, providing guidance and support to the team.
Engage with carer staff to address performance and personnel-related matters.
Conduct quality checks to maintain a supportive environment for residents/patients.
Report concerns to management and assist with department administration.
Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
Assist the manager with staff probation meetings.
Assist manager in evaluating employee performance and recommend personnel actions such as promotions, transfers, and disciplinary actions.
Orientate new staff members to the role and facility.

What We’re Looking For:

Education:

Grade 12.
Carer training is advantageous.

Experience:

Proven experience in a supervisory role.
Experience within a hospital or clinical setting would be advantageous.
Precise and reliable reporting.

Skills and Attributes:

Exceptional leadership and managerial abilities.
Highly skilled in time management and organization.
Effective task prioritization and management.
Strong conflict resolution capabilities.
Competence in guiding and supporting team members.
Adaptable and flexible in various situations.
Demonstrates responsibility and accountability.
Excellent critical thinking and problem-solving abilities.
Willingness to engage directly with residents as needed.
Ability to motivate and inspire team members.
Skilled in managing departmental matters with strict confidentiality.
Accurate adherence to instructions and protocols.
Outstanding interpersonal skills.
Proficient in computer use.
Professional demeanour and etiquette.
Ability to perform well under pressure.

Additional Requirements:

Clear health, criminal, and credit records.
Contactable references.

Working Hours:

You will be required to work 16.25 shifts per month, Monday to Sunday 19h00 until 07h00 - night shifts.

Compensation:

The salary on offer is from R 18,000 Cost to Company per month. The amount offered will be dependent on qualifications, experience, and other market-related factors.

Visit Faircape Health to learn more about us and apply today.

Your application will only be considered should you complete the following:

1) The one-way online interview - the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.

2) Written references are compulsory and applications submitted without these will not be considered.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

Transform your career and make a difference in residents' lives with Faircape Health!

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