Bi Analyst Durban North & Umhlanga

Carlysle Talent Search - Centurion • Other • Durban, KwaZulu-Natal, South Africa • $200 - $300 / year • 13h ago

Reference: DBN000798-AD-1

Our client is looking for a BI Analyst to form part of their forward-thinking and visionary Analytics department. You will be situated in a bright, comfortable, and busy environment.

The role of the Business Intelligence Analyst is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting data to various business departments.

Duties & Responsibilities

Job Responsibilities:

Create written reports and/or data visualisations that business stakeholders can use to monitor metrics and make decisions.
Support the business operations in the following areas:
- Accurate Reporting
- Automation of manual processes
- Analytical feedback to improve business productivity
Encourage and maintain a “customer service” philosophy within the BI team with business stakeholders.
Translate business needs to technical specifications and deliver on the output.
Debugging, monitoring, and troubleshooting solutions.
Continually look to improve resource requirements and advise the line manager of inefficiencies as they are encountered, working toward continuous improvement of systems that best serve the business.
Assist in the development of standardized tools, methodologies, and various business processes for the purpose of refining operational efficiency and identifying areas for improvement across business KPIs.
Collect, sort, filter, analyse data, and interpret the results to look for patterns and determine findings.
Provide direction regarding patterns, trends, and market analysis to drive business decisions.
Writing relational and multidimensional database queries.
Building, implementing, and supporting the BI solutions.
Assist in problem resolution to the team through problem research.
Perform administrative and other ad-hoc functions as required by the team.

Minimum Qualifications and Requirements:

Matric
Diploma in ICT and Application Development / Btech Degree in Information Technology
Minimum of 3 years of experience as a Business Intelligence Analyst or similar position preferred.
2 years’ experience in a contact centre preferred.
Accounting/Finance experience preferred.
Familiarity with reporting in sales, marketing, and other operational departments.

Experience in working with the following tools:

Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI), MySQL
R / Python
Expert capability in Microsoft Excel

Knowledge of business processes and functional areas.
Possess experience in all stages of BI project work (requirements, design, implementation, testing, and deployment).
Experience in estimating solution development and delivering solutions against those estimates.

Package & Remuneration

Monthly plus Medical Insurance, Group Life.

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