OUTsurance is a customer-centric and dynamic financial services company with a global footprint and a proud history of innovation. We are vibrant, successful, and values-oriented with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
OUTsurance is a formidable player in the short-term insurance market. As a values-based organisation, we take our reputation for awesome service and innovation seriously and strive for excellence in all we do.
Job Description
Overview and Purpose of the Role:
Our business product offering has grown significantly over the years, which has led to the development of the face-to-face channel. To facilitate this model, the positions of OUTsurance Broker have emerged. The incumbent of this position will be responsible for growing and developing the business insurance portfolio.
The key outputs for this role are as follows:
- New Business sales
- Client service and management
- High level performance
The OUTsurance Broker must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic, and Recognition.
Responsibilities:
Build your own insurance portfolio by:
- Being able to prospect for new clients through networking, cold calling, and door-to-door canvassing for new business.
- Effective communication with both internal stakeholders and clients.
- Conducting a comprehensive risk evaluation for the client.
- Providing solutions to clients by selling OUTsurance short-term products aligned to the needs of the client.
- Drafting, tracking, and measuring your personal business plan.
- Providing ongoing service and support to your individual client base (amendments, renewals, claims, etc.).
- Retention of existing business including renewal discussions in line with FAIS.
- Developing internal/external relationships with clients.
- Continuous building of your client base, hence securing future income.
- Keeping abreast of the commercial insurance market changes and developments.
- Achieving/Exceeding targets consistently.
- Providing feedback to line management when requested.
- Attending all weekly and ad hoc team meetings.
- Working closely with internal stakeholders, i.e., underwriting/actuarial, claims, as well as surveying.
- Adhering to all quality standards and measures in place.
Qualifications
- Completed Matric or National Senior Certificate
- FAIS credits/Full Insurance Qualifications (Depending on DOFA)
- Must have your own reliable transport
- 3 years external sales experience (If not from the insurance industry)
- Communication (verbal and written) in English
- Numerical & mathematical skills
- Team supervisory skills
- Confident and enthusiastic self-starter who can take initiative
- Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
- Analytical skills
- Problem-solving skills
- Relationship management skills
- Presentation and facilitation skills
- Resilience - Ability to work well under pressure in a dynamic environment
- Flexible and adaptable
- Influential, concise, rational, and practical communicator
- Creative flair and innovative thinker
- Discretion, judgment, and high levels of trust
Additional Information
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Reporting Lines:
The OUTsurance Broker will report directly to the Regional Manager and will work closely with the wider Face to Face channel.
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