Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire?
Main Duties of the Role
- Provide onsite, remote and telephone support
- Project management and implementation
- Keep documentation up-to-date and accurate
- Manage client expectations and adhere to support SLAs
- Escalation point for 1st and 2nd line engineers
- Ment...