Mining Solutions Consultant
Functional area: Service
Onsite or Remote: Hybrid
Primary Skills: Critical Thinking, Problem-solving, Coaching and Mentoring
Country/Region: ZA
City: Centurion
Location: Centurion, GT, ZA, 0149
Date of posting: Dec 11, 2024
About Epiroc
Epiroc is a multinational company with a presence in 150 countries, which develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization, and electrification.
Life at Epiroc
By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment, and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.
Mission
To implement the MineRP platform at clients by understanding the client's business and value objectives, executing configuration, testing, training, and entrenchment activities. The success of the position is measured on profitability, turnaround time, and the quality of the project delivery.
Main Duties & Responsibilities:
- Develop an understanding of the client’s business needs and how the project will deliver value.
- Participate in the solution, implementation, and entrenchment design.
- Execute the solution design within an overall project plan, including solution configuration in line with the Inbound and Outbound Books of Standards.
- Participate in the software and solution testing.
- Participate in developing training material and deliver training.
- Participate in the entrenching software adoption in line with client processes and value objectives.
- Contribute to continuous improvement of methods and procedures to support the implementation method.
- Maintain and gain upgrade knowledge of MineRP software to effectively utilize and promote it.
- Participate in business diagnostics exercises to determine value scope and focus.
- Participate in proof of value exercises to demonstrate value of solution in the client environment.
- Introduce or participate in standardizing configuration across sites/clients/methods.
- Maintain documentation related to planned and executed standardized configuration.
- Provide front-line client care (customer support) services and submit support tickets per standard procedures.
- Perform adoption functions in line with MineRP methodology.
- Participate in Business Process Mapping of As-Is and To-Be client processes, when required.
- Participate in continuously improving MineRP products through feedback to the Product Management and Development teams.
- Participate in Testing cycles – part of delivery to client as well as part of product testing.
Learning and Growth:
Participate in activities as described in Personal Development Plan, as agreed with the Global Services Manager and/or Projects & Implementation Manager. Facilitate knowledge sharing and skills development processes (best practice, lessons learnt, etc.).
Health, Safety & Environment:
Take responsibility for your own safety in the workplace. Ensure that your immediate work area is safe and that you report all incidents and near misses. Comply with all health, safety and environmental rules and requirements as set by the Company.
Sustainability Goals:
Acquaint yourself with the sustainability targets and goals set by the Company. Support the Company in achieving the targets and goals.
Competences, Skills & Experience:
Proven practical mining exposure which includes exposure to mine planning, design, and scheduling processes. Experience working in a consulting environment preferably in a mining environment. Experience with business or mining-related implementation projects. Strong analytical skills. Strong problem-solving skills. Ability to multitask on different projects and tasks. Accepting accountability when necessary. Be committed, collaborative, and innovative.
Educational Qualifications:
A tertiary (degree or diploma) in Mining Engineering, Industrial Engineering or other applicable engineering qualification or related qualifications in Mine Technical Services (Geology, Survey, etc.). Recognition of Prior Learning (RPL) formally acknowledging skills, competence, expertise, and capabilities that an implementation consultant possesses as a result of prior learning that may have occurred through formal, informal or non-formal means, through self-study, work or other life experience.
Closing Date: 05 January 2025
Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.
#J-18808-Ljbffr
