time left to apply End Date: December 16, 2024 (14 days left to apply)
job requisition id R-15969867
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.
Job Description
Investigations:
- Investigate all asset based application fraud & theft cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits.
- Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
- Provide relevant findings and evidence for the use in litigation and court proceedings to Line Management to ensure that appropriate criminal action is taken against clients who defrauded the bank, and where applicable vehicle dealerships and bond attorneys involved.
- Attend fraud forums and steerco meetings when required.
- Attend criminal / civil court proceedings when summoned to do so, to provide expert evidence in court, relating to fraud committed against Absa.
Risk Identification and Fraud Prevention:
- Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
- Conduct a proper risk assessment with each investigation, which quantifies the exposure amount, blocking pending applications, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
- Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units.
- Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions.
Operational Requirements and Compliance:
- Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
- Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system.
- Work cooperatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.
Stakeholder Management:
- Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders, such as however not limited to Absa Business Units, SAPS, DPCI, other Banks, SARS, SABRIC, etc., to ensure that their cooperation can be obtained when required for key operations (e.g. recovery actions, data mining).
- Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry.
- Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings / risk identifications etc.
Experience Required:
- Experience in fraud investigation, more specifically asset finance investigations, at any of the commercial banks or financial institutions.
- Experience in laying criminal charges at the SAPS.
- Experience in giving testimony in criminal courts, civil proceedings, and internal disciplinary meetings.
- Experience with interacting with Dealer Principles, Finance & Insurance Advisors, and Sales Staff at vehicle dealerships that may form part of the investigation where misconduct is suspected.
- Being able to travel on short notice for cross province and cross border investigations and vehicle identifications and recoveries.
- A qualification in Vehicle Crime Investigations and Vehicle Identification will be an advantage.
Educational Requirements:
Bachelors Degree or Advanced Diploma in Law/ Security/ Military Science.
Education:
Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
About Us
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
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