Luxury Groups Tour Consultant (Intermediate or Senior)
Salary – Highly Negotiable on experience + Plus Incentives
Location: Claremont, Cape Town - Office based/Hybrid/Remote (TBC)
Our client is looking for a highly motivated Luxury Senior Groups Tour Consultant to join their growing team. The ideal candidate should be a dynamic individual with excellent organisational skills, good time management, and the ability to work independently. Accuracy and attention to detail are essential.
The role will be target & sales driven and will be office-based in the Southern Suburbs. We seek enthusiastic & passionate professionals who are prepared to take on a wide variety of roles as our business grows.
Criteria:
- Minimum of 5 years inbound agency experience.
- Solid, stable track record as an Inbound Tour Consultant/Operator in the Luxury market (4 & 5 star).
- Strong knowledge of South African Safari & Leisure products and services.
- USA market working experience is advantageous.
- Safari, Golf, and CT Wine Route experience is advantageous.
- Southern & East Africa & Indian Ocean Island product knowledge is useful and a plus.
Duties & Responsibilities:
- Gathering rates and contracts for services.
- Building detailed proposals & packages.
- Managing provisional bookings & ensuring the bookings are released/confirmed in time without incurring penalties.
- Working together with the finance department (linking suppliers, refunds, credits, and invoices etc.).
- Communicating with agents and direct clients.
- Offering high levels of professional service for luxury travel clientele is crucial.
- Coordinating flight bookings with our flight department.
- Updating financial forecasts and quoting register.
- General Administration & organisation.
- Supplier payments and confirmation procedures.
- Onboarding of suppliers and clients (Travelogic and WETU).
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