Salary: Circa £45,000 per annum
Hours: 35 hours per week
Location: Milton Keynes
Closing Date: 22 January 2025
About the role

An exciting new role has arisen for a Senior IT Service Delivery Manager to join the Hospice team to help shape the future of IT at Willen.

You will play a pivotal role in aligning the IT strategy with the organisation’s overall objectives, working closely with the Managed Service Provider to ensure high-quality IT support and infrastructure. Working in consultation with the Director of Finance and IT, you will establish robust IT governance frameworks, oversee and project manage identified IT projects and oversee the IT budget to ensure cost-effective technology solutions.

You will have a sound knowledge and experience of IT systems and processes, including advanced Microsoft Office, ideally gained in a healthcare or charity setting, and experience of working with outsourced service providers.

Working across all areas of the Hospice, your skills will include excellent communication, project management, strong decision making and working to tight deadlines.

About us

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care

Interview Date: w/c 27 January 2025
In return for your skills you can expect

• To join a supportive and caring team
• Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
• Free onsite parking at the Hospice
• Employer enhanced auto-enrolment pension scheme
• Enhanced maternity, adoption and sick pay provision
• Ongoing commitment to education and professional development
• Blue Light Card discounts (with membership)
• Excellent on-site subsidised catering facilities
• Access to Employee Assistance Programme

Willen Hospice

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Senior IT Service Delivery Manager