Telna provides Mobile Networks, CSPs and OEMs with a managed global network infrastructure for cellular connectivity. Telna has the largest LTE and LTE-M footprint in the world. Its multi-network platform enables simplified billing and localization, utilizing 6+ telco pops globally. Telna’s Cronus connectivity platform allows instant access to its virtualized cellular infrastructure via API or front-end portal. The engineering team is looking for an experienced SRE / SecOps Engineer . The candidate must be able to work independently, understand the needs and build the solutions for sophisticated architecture and be comfortable working under pressure at times.

Key Responsibilities

Develop and Maintain Scalable Infrastructure : Design, implement, and manage scalable, highly available, and fault-tolerant systems on-premises or in the cloud.
Automation : Automate routine operational tasks to improve efficiency and reduce human error. This includes infrastructure provisioning, configuration management, and deployment processes.
Performance Monitoring : Implement and manage monitoring solutions to track the health, performance, and availability of services. Analyze metrics and logs to preempt potential issues.
Incident Response : Lead incident response efforts, troubleshoot and resolve system outages or performance issues, and conduct post-mortem analysis to prevent recurrence.
Capacity Planning and Management : Predict future system demands, plan for capacity increases, and manage resources to ensure optimal performance and cost-efficiency.
Disaster Recovery and Backup : Develop and maintain disaster recovery plans, including regular testing, to ensure data integrity and availability.
Security Monitoring and Incident Handling : Monitor security systems for anomalies and indicators of compromise. Lead the response to security incidents, including containment, eradication, recovery, and post-incident analysis.
Vulnerability Management : Regularly assess systems and applications for vulnerabilities, prioritize remediation efforts based on risk, and apply necessary patches or mitigations.
Secure Software Development Lifecycle (SDLC) : Integrate security practices into the SDLC, including code reviews, security testing, and ensuring secure deployment practices.
Compliance and Auditing : Ensure systems comply with industry standards and regulatory requirements. Conduct regular audits to identify and address compliance gaps.
Security Awareness and Training : Promote security awareness within the organization and provide training to employees on security best practices, threat awareness, and incident response protocols.
Network Security : Implement and manage network security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network segmentation to protect against unauthorized access.

Qualifications

Programming/Scripting Languages : Proficiency in languages like Python, Go, or Shell scripting to automate tasks and develop internal tools.
Infrastructure as Code (IaC) : Experience with tools like Terraform, Ansible, Chef, or Puppet for automating the provisioning and management of infrastructure.
Cloud Platforms : Strong knowledge of cloud service providers such as AWS, GCP, or Azure, including their managed services related to computing, storage, networking, and security.
Containerization and Orchestration : Expertise in using Docker, Kubernetes, or other container management solutions to deploy, manage, and scale applications.
Monitoring and Logging : Experience with tools like Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), or Splunk for monitoring, logging, and analyzing system performance and security events.
Networking and Security : Understanding of network protocols (TCP/IP, HTTP/HTTPS), DNS, load balancing, firewall rules, VPNs, and encryption technologies (SSL/TLS). Familiarity with security protocols, compliance standards (e.g., PCI-DSS, GDPR), and vulnerability assessment tools.
Incident Management : Experience in incident response and management processes, including post-mortem analysis and preventive measures.
Security Practices : Knowledge of secure coding practices, security testing, and implementing security controls and policies to protect systems and data.
Automation and CI/CD : Familiarity with continuous integration and continuous delivery (CI/CD) pipelines to ensure secure and reliable code deployments.
Compliance and Risk Management : Understanding of regulatory requirements and risk management frameworks to ensure compliance and protect against vulnerabilities.

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Telecom North America

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