Job details

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Pay

From R6900 a month

Job type

Full-time

Location

Full job description

Requirements:

We are looking for an experienced Control Room Operator to join the team. You will report into the Operation’s Manager. We are looking for Control Room Operators with the following minimum requirements & experience:

Firearm competency for all firearms (for business purpose)
Control Room Operator Certificate.
No criminal record.
Clear knowledge of security protocols and procedures.
Integrity and trustworthy.
Problem-solving skills, ability to troubleshoot security systems, such as access control systems, CCTV cameras, etc.
Goal-driven and hard-working.
Sober habits.
CCTV certificate.

NB: Qualifications and criminal records will be checked.

SALARY: PSIRA 2024 Grade B basic Salary with overtime.

Duties:

To be responsible for the day-to-day operations.
Roster sites, ensure coverage at all times.
Compile all required reports, accurately and efficiently.
Monitor guard point systems.
Be the first point of contact for the Security team.
Able to deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
Data capturing (Reports and Incidents).
Daily CCTV and other system checks (ensure all cameras and monitoring systems are fully functional).
Filing of relevant documentation.
Communicating relevant information regarding movements on and offsite.
Communicate with armed response and field supervisors regarding detailed information where needed.
Ensure familiarity with all the monitoring systems deployed in the control room.
Ensure that customer service levels are exceptional and that internal customers receive exceptional service.
Ensure that control room equipment is looked after and kept in good working order and that damages or equipment failures are reported to the Site Manager immediately.
Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
Ensuring security records and logs are being kept up to date.
Ensure the security team are compliant with all relevant legislation on data protection.
Assist in review of Security Officers performance and development.
To assist in any HR processes.
Ensure that technical requests for assistance are well coordinated and communicated.
WhatsApp groups are updated per shift.
Competency needed.
Reliability, self-motivation and ability to use own initiative and work without supervision.
The ability to solve problems, make decisions and prioritize.
The ability to transfer self-motivation to staff.

Job Type: Full-time

Education:

Grade 12 (Matric - Required)

Experience:

Control Room Operator: 2 years (Preferred)
Day Shift (Preferred)
Night Shift (Preferred)

Pay: From R6 900,00 per month

Education:

Certificate (Preferred)

Application Deadline: 2024/11/11
Expected Start Date: 2024/11/15

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