Sany Heavy Industry Co. Ltd is China s largest and top construction equipment manufacturer in the world. The Company has 25 manufacturing bases across the globe with 18 overseas regional headquarters, working with 8,000 suppliers and 400 dealers.

Sany Heavy Industry Co. Ltd is the core business of Sany Group, which employs over 40,000 staff, and it is also one of the biggest private enterprises in China, and diversified business across construction &mining equipment manufacturing, renewable energy, bank and insurance, real estate development, IIoT etc. The Group spends 5-7% of annual revenue on Research& Development, and has set up R&D and manufacturing facilities in the US, Brazil, Germany and India.

Due to fast growing business in UK, currently we look for an experienced Parts Specialist to join our young and friendly team in Maidstone/ Sittingbourne, following are details,

Key responsibilities and duties for this position:

Assist our customers and SANY BU teams in selling, problem solving, receiving and delivery of required parts and supplies.

Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.

Assist parts manager to establish competitive pricing.

Maintain warehouse inventory ensuring stock availability is accurate.

Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments.

Arrange and complete packing and shipping services for our dealer and direct customers.

Provide excellent customer service for all customers and dealers as required.

What we expect from you:

Previous parts experience & knowledge

Warehouse experience is advantageous

Valid forklift driving licience

Able to deliver excellent customer service

Self-motivated with a dedicated approach

Understanding of general mechanical/technical terms

Strong work ethic

Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing)

Detail oriented, neat & organized(process flow, documentation, warranties, returns)Note: Multilingual skills are a plus, but not required.

Remuneration:

SANY offer career progression, competitive rates of pay with generous holiday and pension provisions. Free parking is also available on site.

SANY HEAVY MACHINERY UK LTD

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Parts Specialist