Details

Closing Date: 2025/01/13

Reference Number: RMG241218-1

Job Title: Service Administrator - Rola Haval Stellenbosch

Job Type: Permanent

Business Unit: Rola Haval

Division: Haval Stellenbosch

Department: Technical

Number of Positions: 1

Location - Town / City: Stellenbosch

Location - Province: Western Cape

Location - Country: South Africa

Minimum Education Level: Diploma | Advanced Certificate

Job Category: Other

Job Advert Summary

Are you passionate about ensuring high standards of quality and safety in vehicle maintenance and repairs? Join our team as a Workshop Administrator where you will play a crucial role in maintaining our reputation for excellence, by overseeing the frontline service department staff as well as the technical workshop team.

Minimum Requirements

Minimum of 3 years in a similar role within the automotive industry (Service Advisor or Foreman preferred)
Unendorsed Drivers Licence
Computer Literate
Successful demonstration of competency
Strong attention to detail and analytical skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Knowledge of automotive repair processes and quality standards.

Duties and Responsibilities

Quality Assurance: Inspect vehicles undergoing repairs and maintenance to ensure compliance with industry standards, company policies, and regulatory requirements.
Process Monitoring: Monitor repair processes to identify any deviations from established procedures and guidelines.
Documentation: Maintain accurate records of inspections, findings, and corrective actions taken.
Team Collaboration: Work closely with frontline service staff and technicians to address quality issues promptly and provide feedback for continuous improvement.
Customer Interaction: Interact with customers to explain quality control processes and address any concerns regarding vehicle repairs.

Policy

We are committed to Employment Equity and Equal opportunity when recruiting internally and externally. It is company policy to promote from within wherever possible. We appoint the most competent person for the relevant job requirements.

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Rola Motor Group

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Service Administrator - Rola Haval Stellenbosch