Begin your journey with us.

The Qatar Airways Group Recruitment Event in South Africa.

Our story started with just four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done before.

So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story, a story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Calling all ambitious spa and nail professionals to join our brand new Christian Dior Spa with Qatar Duty Free team and start writing your own story with Qatar Airways Group.

Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square meters at the world's best airport, Hamad International Airport.

Dior Spa – has designed the first Dior airport spa, at Hamad International Airport in Doha, Qatar. A timeless moment that reinvents the art of travel, offering the luxury of a true break for beauty and well-being.

About the role

As Qatar Duty Free Spa Therapist, your role is to provide guests with luxury spa treatments, ensuring an exceptional level of service and memorable spa experience.

Nail Technician is to provide guests with nail services, ensuring a memorable spa experience, and to provide excellent customer service in the Spa Boutique, through strong product expertise and by listening carefully to guests’ requirements.

Key accountabilities include:

Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
Acknowledge, approach and establish customers’ needs by asking open ended questions. Greet guests and explain the process of the spa experience.
Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
Provide a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
Provide bespoke recommendations and advice on skincare treatments for guests to use at home.
Maintain hygiene and cleanliness of treatment rooms. Ensure adequate stock of linen and supplies in the treatment rooms.
Reference and abide by the spa’s Operating Procedures and Policies Manual.
Review and update guest profile forms and customize treatments to address guest needs and contraindications.

Qualifications

About you

High School Qualification with Minimum 2 years of job-related experience

Bachelor’s Degree or Equivalent with Minimum 1 year of job-related experience

Essential

Massage diploma from a recognised school, and/or Beauty Therapy qualification
Experience working as a massage therapist and/or skincare therapist in a luxury establishment or with a luxury skincare brand.
Nail technician certificate
Qualification in both manicures and pedicures

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

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Qatar Duty Free

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