The purpose of the role is to provide HR generalist function to HR Team and Employees.

Employee Relations

Assist in ensuring that fair labor practices are adhered to in their own area of responsibility.
Coordinate disciplinary hearings.
Attend to CCMA Matters when required and develop an aptitude for conflict management and dispute resolution.
Play an effective advisory role to Management at the Head Office regarding employee behavior and disciplinary aspects.

Assist with Transformation

HR Strategy, HR Policy, Procedures and Resources

In collaboration with HR Team, play an effective role in the creation of relevant HR Strategies to support Group Operations.
In collaboration with the HR Team at Head Office (and other sites), play a significant part in the implementation of the HR Strategies that are mandated.
In collaboration with HR team, play a significant role in initiating policies.
Implement agreed and mandated policies of the Group and ensure employees are sufficiently informed on HR Policies.
Evaluate processes and procedures for optimization and remedial actions to ensure the HR Function is proactive and solution-oriented.
Create a suite of document templates (e.g., employment contracts, variation to contract letters, invitation to meeting letters, resignation letters, HR Admin forms) in line with ISO requirements.
Ensure that all templates of the HR Department are always updated and accessible to the HR Team.
Form part of the Group HR Forum and contribute accordingly.
Oversee the operational HR team nationally.
Work with external BBBEE consultants.
Authorize final payroll documents for processing.

Recruitment and Selection

Ensure consistent application of policies and processes relative to recruitment and selection.
Spearhead the recruitment and placement of mandated roles.
Liaise with the HR Team, Executive Management, Recruitment Agencies, and other relevant service providers within the confines of Company policy and ethical conduct.
Coordinate response handling: receive CVs, shortlist candidates, prepare interviews, conduct interviews, and perform ITC and reference checks.
Coordinate occupational assessments for all positions in scope and administer the assessment results for decision-making.
Coordinate the selection milestones within the agreed timelines.
Administer offers of employment in collaboration with Management and HR Manager.
Perform administration duties which include pension fund administration and medical aid queries.
Administer KPIs for all new employees in scope in conjunction with the Heads of Departments.
Administer the probationary arrangements and appropriate reviews with new employees in scope.
Conduct stay-interviews with new employees in the relevant departments to gauge culture fit, performance, and prospects of success of new employees.

Skills Development

Monitor and facilitate knowledge acquisition and report on the effectiveness of programmes and interventions in accomplishing the medium- and long-term skills development objectives.
Collaborate with Heads of Departments to gain knowledge of work situations requiring training of employees.
Collaborate extensively with the HR Teams and the Group HR Executive to spearhead People Planning / Talent Pools / Succession Planning for key roles and departments across the organization.
Coordinate the occupational and cognitive assessments of employees identified for promotion within the organization.
Plan and provide training of staff on basic operational needs while coordinating external training on identified programmes for employees.
Monitor the Group training budget utilization of funds per operating division to determine value for money and ROI.
Coordinate concise and impactful induction sessions for new employees across all operating levels.
Monitor and report on training projects and the enhancement of training initiatives.
Ensure proper record keeping for reporting purposes (i.e., WSP, ATR, BEE).
Support the submission of the relevant reports (WSPs, ATRs) to the relevant external bodies.
Complete WSPs and ATRs in line with SETA requirements.
Ensure that reports, correspondence, and documentation are recorded, processed, and maintained in accordance with administrative procedures.
Coordinate the updating of qualifications of all employees in the Group (Qualifications Audit and Profiling).
Serve as the Skills Development Facilitator for the Group.

HR Support, Generalist Functions & Administration

Act as a Consultant to other departments regarding HR Issues to ensure an efficient HR Support service.
Conduct regular meetings with the Departments and be readily accessible to them.
Provide relevant updates and information as well as training when necessary.
Liaise extensively with the Payroll Department to ensure the correct submission of documents and accurate payment of employees in line with Executive Mandates.
Work closely with the Payroll Department to ensure workforce information is kept up to date and any problems identified and addressed.
Work with the Group Executives to guide and advise management and employees through all aspects of the employee life cycle including absence management, investigations, discipline, grievance, and capability.
Ensure the gathering of payroll input (i.e., new engagements, promotions, change of status information, termination information) and submission to the relevant department.
Assist with the coordination of employee exit interviews and provide feedback to Functional Heads.
Provide input to HR Executive and the broader HR Team on relevant interventions to retain employees.
Conduct relevant research on various subjects to source relevant information for problem-solving and internal HR Strategies to assist the Group/business.

Statutory Reporting and Projects

Desired Skills

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HR Generalist

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