Company Description

Live-In Locality Manager

Salary: £38,426 per annum
Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)
Future opportunities: Potential to become permanent
Location: Work from home with flexibility, supporting our Noble branch across Devon, Bath, Bristol, and Gloucestershire — regular weekly travel across the region will be required.

You will need to be a driver with access to your own vehicle.

Job Description

About the role

We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent.

This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.

If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.

Key responsibilities

Lead and manage the day-to-day delivery of the Live-In Care service within your region
Manage a caseload of customers, ensuring excellent communication, quality, and service standards
Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
Plan and attend regular customer and care professional visits
Drive service growth, customer retention, and new business conversion in line with KPIs
Work closely with internal teams including Quality, HR and Business Development
Ensure compliance with CQC standards, legislation, and internal policies
Manage performance issues, employee relations matters, and customer concerns professionally and proactively
Participate in regional on-call as required

Qualifications

What we’re looking for

Proven experience in a management role within health or social care
Strong leadership and people-management skills
A passion for delivering high-quality, person-centred care
Commercial awareness with the ability to manage performance and KPIs
Excellent organisation, communication, and relationship-building skills
Confidence managing compliance, safeguarding, and quality standards
Ability to travel across the region independently

Additional Information

Why join CCH?

Competitive salary of £38,426
Opportunity to make a real impact in a senior, autonomous role
Supportive leadership and collaborative working environment
Potential for the role to become permanent
The chance to be part of a values-led organisation committed to excellent care

If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.

Noble Live-In Care is part of the CCH Group, an equal opportunities employer

Noble Live-In Care

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Live-In Locality Manager