Initially Onsite with possibility to move to hybrid or remote at later time.

Job Summary

We are seeking an experienced Test/Quality Assurance Manager to lead and coordinate testing efforts across our IT projects. The ideal candidate will implement a risk-based approach to quality assurance, working closely with Business Analysts, Consultants, Developers, Project Managers, and business users to ensure high-quality project deliverables.

Key Responsibilities

Quality Strategy and Risk Management:
Develop and implement comprehensive quality assurance strategies aligned with organizational goals and project-specific needs.
Establish quality standards, processes, and best practices for software testing that can be applied by testers, Business Analysts, Developers, Consultants, and business users performing testing.
Implement, coordinate, and oversee a risk-based approach to testing across multiple IT projects.
Identify, assess, and mitigate quality-related risks throughout the project lifecycle.
Test Planning and Methodology:
Select and implement appropriate testing methodologies (e.g., Agile, Waterfall) based on project needs and team capabilities.
Ensure all team members involved in testing understand and follow the chosen methodologies. Create and oversee execution of comprehensive test plans.
Training and Mentorship:
Provide training and guidance on testing best practices to Business Analysts, Consultants, and Developers.
Mentor team members to enhance their testing skills and promote a quality-first mindset.
Conduct knowledge sharing sessions to improve overall testing capabilities within CVC IT team.
Process Improvement and Efficiency:
Streamline testing processes to improve efficiency and productivity across all testers.
Identify areas for process improvement and implement changes to enhance effectiveness.
Optimize testing practices to fit within the constraints of team members' primary roles.
Quality Control and Reporting:
Oversee quality control throughout the software development process.
Analyse test results from various team members and provide detailed reports on software quality and defects.
Communicate quality metrics, testing progress, and recommendations to Head of Applications and Project Managers.
Stakeholder Management:
Collaborate with Project Managers to ensure quality is integrated into project planning and execution.
Communicate effectively with Business Analysts, Consultants, Developers, Business Users to coordinate testing efforts.
Liaise with stakeholders to manage expectations and ensure quality standards are met.
Tools and Infrastructure:
Recommend and implement appropriate testing tools that can be easily used by non-specialist testers.
Ensure testing infrastructure is in place to support efficient testing by all team members.
Continuous Improvement:
Stay updated on industry trends and emerging testing tools/technologies applicable to a collaborative testing environment.
Drive continuous improvement initiatives in testing practices across all roles involved in testing.

Requirements

QA leadership experience, preferably in environments with cross-functional teams.
Strong knowledge of risk-based testing approaches and quality assurance methodologies.
Excellent communication, leadership, and problem-solving skills.
Proven ability to collaborate effectively with cross-functional teams.
Experience with Agile/Scrum environments and continuous delivery practices.
Proficiency in test case management, defect tracking, and quality reporting tools.
Experience in training and mentoring non-specialist testers.
Bachelor's degree in computer science, Engineering, or related field.

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