A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator in Paarl. The candidate must be able to work independently and as part of a team. Reliable transport is required.

Responsibilities:

Managing the diaries of allocated clinicians.
Scheduling of appointments.
Contacting newly referred clients for appointments.
Answering phone calls.
Responding to inquiries.
Maintaining professional communication.
Switchboard management.
Receiving clients in the reception area.
Issuing invoices, doing billing.
Collection of payments.
Issuing receipts.
Dealing with claim queries and PMB applications to medical aids.
Managing medical aid queries.
Follow up on unpaid accounts.
Assist with account queries.
Daily cash up for the branch.
Manage petty cash for the branch.
Ensure the practice is always neat and tidy. (Covid Regulations)
Performing general admin tasks.
Filing.

Experience:

Minimum of two years’ experience as administrator in a medical/allied health practice - Essential
Experience in at least one medical management software program – Essential
Experience in doing billing and collections of payments - Essential.
Experience working on at least one medical management software programme – Essential. Having GoodX experience will be an advantage.

Qualifications:

Matric – Essential
The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision.
The ability to work under pressure.
Strong knowledge of practice management systems.
Excellent telephone etiquette.
Excellent communication skills and fluency in English and Afrikaans.
Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
Financial management skills, such as daily cash up and petty cash.

If you meet the above criteria, please send your CV to Only shortlisted candidates will be contacted. Please consider your application unsuccessful if you have not heard from us by 29 November 2024.

Job Type: Full-time

Application Question(s):

Do you have at least two years’ experience as Administrator in a medical/allied health professions practice?
Which medical management software program do you have experience in? Specify.
Do you have experience in doing billing and collections of payments?

Work Location: In person

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Medical Office Administrator: Paarl