Hours: Monday to Friday, 9am-5pm

Location: Liverpool Street Office

Salary: Negotiable

We are a partnership of Consultant Orthopaedic Surgeons and Sport & Exercise Medicine Doctors, specialising in diagnosing and treating all musculoskeletal disorders, including sports injuries, fractures and arthritis.

We seek an enthusiastic and motivated individual with experience in a Customer Service/Receptionist role and/or an administrative environment to support our busy medical practice. We would also like to consider new graduates with no prior experience.

The ideal candidate will be a positive and confident communicator who is competent with administration. To succeed in this position, you must be a self-starter who thrives on variation and has a strong ability to work in a fast-paced environment.

Responsibilities

Based at Reception, the person fulfilling this role is expected to undertake the following responsibilities:

Greeting patients, visitors and consultants at Reception
Booking/amending patient clinic appointments
Taking telephone calls, dealing with emails, answering patient queries and taking messages for consultants and management
Scanning of relevant documentation onto the Meddbase system
Sending out clinic letters
Dealing with post, faxes, referrals and imaging discs
Taking payments from patients
Provision of backup accounts processing, including scanning of accounts-related documents, and processing payments and shortfall invoices
Any other duties as reasonably identified by Management of London Sports Orthopaedics LLP

Requirements

Experience within a Customer Service/Receptionist role and/or administrative environment
Intermediate level of IT skills, particularly in the use of Microsoft Office
Able to use own initiative and be a clear written and verbal communicator
Well-organised, with a keen eye for detail
Professional and friendly manner; able to work within a team
Minimum of 5 GCSEs (A-C grade) or equivalent
Degree in Business Administration or similar desirable but not essential

Job Benefits

28 days holiday per year (including bank holidays), increasing with service
Private healthcare insurance with premium hospitals
Private pension contribution
Season ticket loan
Training and development opportunities
Opportunities for career progression
Two annual parties and bi-monthly lunch

London Sports Orthopaedics

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