KEY RESPONSIBILITIES

Ensure that all products are inspected to the relevant customer specifications on Goods Inwards
Have a clear understanding of Customer Specifications and their requirements.
Understand and complete all relevant documents and reports correctly, including design of new documentation within the department.
Work alongside the production team to ensure the product meets the customer specifications at all times.
Report all quality issues found to the Quality Manager/Technical Manager
Adhere to and update/ improve all QA procedures at all times.
Liaise with the Production Team on daily activities.
Ability to identify and communicate stock on arrival that requires using first.

Check the Del Rep system for incoming loads. Ensure all quality reports are sent to customers/suppliers.
Carryout internal audits against the internal audit schedule.
Have clear understanding on stock age with the ability to identify stock required for re-inspection
Have the ability to host visits from Customers and Clients when required.
Ensure that daily task have been issued to all QA personnel.
Maintain staff training
Ability to train QA staff, and production operatives in quality checking of product.
Assist in the investigation and administration of customer complaints and report accordingly.
Work with the Technical Manager to enhance / improve quality systems.
Assist the Karsten technical department with compliance due diligence checking.
Report any offensive or malicious behaviour to the management.
Any other reasonable duties deemed necessary to the needs of the business.
Committed to maintaining a Health and Safety orientated environment for self and others.

KEY COMPETENCIES

Good Team Player with the ability to work independently when required.
Attention to detail in aspects of the role and have the ability to meet tight deadlines.
Ability and patience to train others.
Problem solving mentality.
Good understanding of HACCP, BRC and Customer Audits.
Level 2 Food Safety.
Basic Food Hygiene or higher level food qualification.
Excellent interpersonal and clear communication skills at all levels, with the confidence to discuss issues when required to other team members within the Business.
Good Spoken English with clear ability to read and write in English.

Karsten UK Ltd

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