About the role

We currently have an opportunity for full time (35 hours) Waking Night Worker at Open Door homelessness service and night shelter in St Albans.

The Waking Night Worker will:

Work as part of a team to provide a service that meets and responds to the individual needs of our service users
Take responsibility for staying awake throughout the night to ensure the safety and security of the service, responding appropriately to needs and emergencies and seek support/ guidance from the on call person or other professionals and agencies as required
Undertake household and administration tasks throughout the night as detailed

Ensuring the security of the service is paramount, including service users, the building and all contents.

About you

We are looking for someone who can:

Positively engage with and sustain appropriate relationships with individuals who are often unwilling to engage with services
Flexible approach when dealing with single people with support needs
Work on own initiative and as a part of a team
Act calmly and respond professionally in stressful and difficult situations

We welcome applications from people who have experienced homelessness. Open Door Homelessness Service works with people who are at risk of sleeping and living on the streets. The service provides overnight accommodation for up to 12 individuals and a day-time drop in service for people in housing need.

The Benefits

In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
25,608 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Fully paid DBS

How to Apply

Please see below for a copy of the Waking Night Worker job description.

Closing date: 8th November 2024

In accordance with CQC regulations, appointment to this position will be subject to satisfactory DBS, reference and medical checks.

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We are an Equal Opportunities & Disability Confident Employer.

Hightown Housing Association

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Waking Night Worker - Open Door