Strategic Healthcare Consultant

Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity

Roche Diagnostics Africa is seeking a Strategic Healthcare Consultant to identify, develop and deliver Strategic Roche Healthcare Consulting projects for key stakeholders with the aim of driving the transformation of Healthcare systems within supported markets. Drive the internal focus on transformative healthcare approaches and new business models in line with the Africa 10x strategy.

This role will focus on African projects, although there is an expectation for some support for broader EMEA LATAM Regional projects with participation in the International Strategic Healthcare Consulting community.

Key Challenges

Healthcare Consulting Sustainability

To manage the preparation of the offers for strategic consultancy services towards the customers, including for projects which may span multiple countries, by providing the brief, reviewing the draft or drafting proposals and providing input as required.
To create mutually beneficial business partnerships/arrangements with customers, 3rd party suppliers, and/or additional healthcare actors, including Pan-African region level and/or global health level stakeholders, by identifying, researching, analyzing and making recommendations and negotiating strategic alliances in collaboration with the Africa network as required.
To drive new business by identifying, analyzing and comparing alternative opportunities for entering new markets and adopting new strategic consulting services as required.
To champion new and transformative approaches and new business models within the operating context of the Roche Africa Network and EMEA LATAM Region with a focus on developing transformative approaches to deliver more value for healthcare systems. These might include outcomes-based approaches amongst other new business models.
To collaborate with Roche internal networks, including, but not limited to the Africa network, Global Access & Policy, Roche Global Access Program and EMEA LATAM RHC community to support broad reaching projects.

Strategic Consultancy Delivery

To analyse and improve healthcare policy and clinical processes, gathering the related data necessary for the development of business cases for decision-making from healthcare management.
To participate in the development of strategies, contracts, creation of projects and providing specialized consulting services in support of customer and Pan-African stakeholder relationships.
To create a shared vision with the customer team by supporting them with change management and implementation as required.
To oversee multi-country project implementation by leading strategic consulting projects and coaching the customer team to reach their goals with tangible outcomes and cost-benefit analysis as required.
To lead and coach cross-functional teams on customer projects that are within the Strategic Consulting Scope.
To support Strategic Planning & Innovation projects by providing specialist Roche Healthcare Consulting methods, skills & experience.
To monitor delivery by generating reports with different scenarios, analyzing impact on the healthcare outcome, finance, structure, resources and articulating collaborative recommendations showing investments and ROI as required.
To resolve complex customer problems by looking beyond existing methodologies and own discipline to define and facilitate implementation of solutions as required.
Collaboration with other consulting resources including, but not limited to, Process Consultants to analyze and review different options for optimizing Customer processes and patient flows.
To support customer needs by conducting regular status and strategy meetings with the customer’s senior management to understand their needs and link them to the organization’s strategy as required.
The role is responsible for driving the commercial success of assigned projects by integrating business acumen with project management principles together with Roche healthcare consulting tools. This position will focus on ensuring that projects are not only delivered on time and within scope but also generate significant value for the business, clients, and stakeholders. The individual will collaborate across cross-functional teams to align project goals with strategic commercial objectives, identify and mitigate financial risks, and maximize profitability.

Stakeholder Relations

To navigate the complex stakeholder management of multi-country projects and balance the project operational needs with the client’s political position, observing all necessary protocols and diplomacy requirements.
To help maintain the organization’s ongoing relationships with Health Authorities, Industry and Trade Associations and Allied organizations and stakeholders across Africa and within the global health landscape as necessary by continuously engaging them and addressing their queries as required in conjunction with other members of the Strategic Planning & Innovation team and other internal functions like Healthcare Access and Marketing & Commercial Excellence, Global Access Program Network, Partnerships team and other networks as appropriate.
To contribute meaningfully in the International RHC community by regularly attending and contributing content to meetings and initiatives and by participating on international projects.

Financial Management

To monitor finance and ROI for Roche of strategic projects by understanding financial statements and reports and connecting activities with the outcomes in the financial statements and working and interacting closely with the customer/stakeholder financial functions as required.

Key Work Relationships

Subregion Africa

Strategic Planning & Innovation

Who You Are as an Ideal Candidate

Qualifications & Experience

NQF 7/8 in a Science related field or similar, plus
Qualification in RHC Strategic Consulting
1 to 3 years in Strategic Thinking or Strategic Management roles.
3-5 years experience in sales, marketing or similar.
English required, French and/or Portuguese preferred.

Must have knowledge of:

Business Development
Relevant Product Knowledge
Commercial Knowledge

In the absence of relevant qualifications, experience in the relevant field and at the relevant level will be considered.

Recommended skills & abilities

Strong business acumen with the ability to integrate commercial objectives into project management processes.
Expertise in financial analysis, budgeting, and forecasting.
Excellent negotiation skills with experience in managing contracts and commercial terms.
Strong leadership and communication skills to influence stakeholders and drive commercial success.

Physical requirements

Ability to travel nationally and internationally.

Note that a full job description is available upon request.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity, and diversity.

Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis and treatment of diseases. The company has operated in South Africa since 1947. The local office of Roche Diagnostics is based in Midrand, Johannesburg and it has offices throughout Southern Africa and Sub-Sahara Africa. We employ over 180 employees in our Diagnostics division.

Roche is an Equal Opportunity Employer.

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F. Hoffmann-La Roche AG

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Strategic Healthcare Consultant