Job Title: Credit Controller
Employment Type: Full-time
Location: Hoddesdon
Work Arrangement: On-site
Salary: £28,000 - £30,000 per annum
Working Hours: Monday to Friday

Company Overview:
Complete HGV Solutions Group (CHSGroup) is a renowned commercial vehicle repair body shop, specialising in accident repairs, refurbishments, and end-of-life services for light commercial vehicles. We collaborate with major UK insurance companies, leading work providers, and fleet operators. Our Hertfordshire workshop is equipped to handle repairs for dry freight or refrigerated commercial vehicles weighing up to 7.5 tonnes.

Position Summary:

The Credit Controller will be responsible for the credit control function of our business, ensuring timely collection of outstanding debts while maintaining positive relationships with clients. The ideal candidate will have a background in the automotive repair or insurance industry, with a strong understanding of credit management principles.

Key Responsibilities:

Accounts Receivable Management: Oversee the collection of outstanding invoices, ensuring timely payment from clients and insurance companies.
Client Communication: Regularly communicate with customers regarding overdue accounts, negotiating payment plans and addressing any queries or disputes.
Credit Risk Assessment: Evaluate the creditworthiness of new and existing clients, determining appropriate credit limits and terms based on their payment history and financial stability.
Reporting: Prepare regular reports on accounts receivable status, including aging reports, cash flow forecasts, and collection metrics for management review.
Dispute Resolution: Collaborate with internal teams and clients to resolve payment discrepancies and disputes efficiently.
Process Improvement: Identify areas for improvement within the credit control process to enhance efficiency and effectiveness, implementing best practices as necessary.
Record Keeping: Maintain accurate records of all communications, transactions, and payment agreements related to accounts receivable.
Compliance: Ensure compliance with company policies and relevant regulations regarding credit control practices.

Candidate Requirements:

Proven experience in credit control, preferably within the automotive repair or insurance industry (desirable).
Strong understanding of credit management principles, including debt collection and risk assessment.
Excellent verbal and written communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
Strong analytical and problem-solving abilities, with attention to detail.
Exceptional organisational and time management skills, with the ability to handle multiple priorities effectively.
Proficient in accounting software and Microsoft Excel.
Xero and/or Onyx system knowledge (desirable).
Ability to work collaboratively within a team and across departments.

If you're ready to join a passionate team and contribute to our success, we would love to hear from you!

Complete HGV Solutions Ltd

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Credit Controller