Executive Personal Assistant / Office Manager

Job Details

Here’s how the job details align with your profile.

Pay

R13 000 a month

Job Type

Full-time, Permanent

Location

Pinetown, KwaZulu-Natal

Full Job Description

CARtime, a national franchise company, is looking for an Executive Personal Assistant / Office Manager. This is an in-house position based at our Pinetown office. Working hours are Mon to Fri from 7.30 am till 5.30 pm, and Sat 8 am till 1 pm.

Responsible for overseeing the general administrative functions and any events or activities in the office. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, key record-keeping, and coordination among departments.

Duties:

Administrative Support:
- Manage calendars, schedule appointments, and coordinate meetings for franchise owners or managers.
- Handle correspondence, emails, phone calls, and other communication on behalf of the franchise leadership.
- Prepare and distribute documents, presentations, and reports as needed.
Travel Arrangements:
- Coordinate travel arrangements including flights, accommodations, and transportation for franchise owners or managers.
- Create detailed itineraries and ensure all travel plans align with business objectives and preferences.
Data Management:
- Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.
- Assist with data entry, analysis, and reporting as required.
Franchise Communications:
- Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.
- Facilitate communication and collaboration among franchise locations as needed.
Event Coordination:
- Assist in planning and organizing franchise events, conferences, and promotional activities.
- Coordinate logistics, vendor arrangements, and attendee registrations to ensure successful events.
Project Assistance:
- Support franchise owners or managers in various projects and initiatives, providing research, analysis, and logistical assistance as required.
- Monitor project timelines and milestones to ensure timely completion.
Customer Service:
- Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.
- Handle customer complaints or concerns in a professional and efficient manner.
Confidentiality:
- Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.

Excellent communication skills, attention to detail, and the ability to work in a team are essential attributes. Previous experience as an Office Administrator is essential. Experience with a variety of office software (email tools, spreadsheets, and databases) and the ability to accurately handle administrative duties is a must. English/Afrikaans bilingual and a valid driver’s license are essential.

Salary R13 000.00 negotiable depending on experience.

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CARtime SA

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