What you will enjoy doing

Providing day to day technical support to users of AlplaPROD
Support the implementation of new features released for AlplaPROD as communicated by the Corporate IT for Operations team
Taking note of and following guidelines regarding AlplaPROD, as communicated by the Corporate IT for Operations team
Reporting new requirements for AlplaPROD to the Systems Analyst (SOAF)
Escalation of unresolved AlplaPROD support queries to Corporate IT for Operations team as necessary
Support, implementation and maintenance of IT equipment related to the supply chain system, for example barcode scanners and barcode label printers
Maintaining an asset register of all IT equipment related to AlplaPROD
User access management of AlplaPROD, including facilitating approvals of user access requests
Management and configuration of shared user accounts used by plant operations
Training of AlplaPROD process owners when required, for example when process owners leave the company, or if training is required due to changes or new features in AlplaPROD
Maintaining a good relationship with the local CTO responsible(s) and provide support for the implementation of CTO processes as required
Provide technical support to users for Excel based reports linked to AlplaPROD
Monitor integration between AlplaPROD and D365 F&O (interfaces), and resolve or escalate problems as necessary
Escalate master data issues in AlplaPROD or D365 F&O to master data responsible as necessary
Support implementations of AlplaPROD in new plants
Support the Systems Analyst (SOAF) in the performance of his duties

What makes you great

Relevant IT or supply chain related degree or diploma
Excellent understanding of supply chain processes and systems in a manufacturing company is essential
Supply chain experience in a manufacturing company would be an advantage
Excellent problem-solving ability is a must
Attention to detail
Experience with AlplaPROD would be an advantage

What you can expect working with us

Market related Salary
Competitive Benefits
International exposure

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ALPLA PACKAGING SA (PTY) LTD

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IT Supply Chain Technician