Flow Europe GmbH, located in Germany, is a daughter company of Flow International Corporation, Kent/Seattle (USA) with subsidiaries in Italy, Spain, France, UK, Czech Republic.With more than 50 years of experience and over 15.000 installed waterjet cutting systems, Flow is the world leader in development, manufacture and sales of UHP waterjet cutting systems.
We are looking for Field Service Engineerin UK:
Major Duties and Responsibilities for Field Service Engineer;

Troubleshoot, save, and report failures in the field.
Troubleshoot waterjet machines and components on the telephone and on site.
Give maximum technical support to customers to minimize downtimes.
Perform installations of FLOW waterjet cutting systems independently until final acceptance mainly in UK and other European countries .
Create professional picture of Flow Technical Service in the field.
Give customer start up training and provide safety training for CE-compliancy.
Provide technical information to customer during installation, training and service visits.
Willingness to mainly travel during the week and change working places by short notice.
Customer orientated decisions with a minimum of supervision.
Produce accurate and detailed technical reports.
Ensure proper adherence to health & safety requirement.
Willingness to mainly travel during the week and change working places by short notice.
Work overtime as necessary, sometimes including weekends.
Stay on site until the problems are solved and job is finished
Liaise with Technical Service Coordinator regarding customer issues and time management
Maintain and clean tools and equipment.

Your profile:

Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.
Preferably 4 - 5 years work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field (e.g. CNC, PC, PLC).
Ideally CAD/CAM experience (use and training).
Intensive CNC Machine Tool knowledge in mechanical, electrical, software and hydraulic diagnostics.
Professional usage of modern diagnostic tools and good organizational skills.
Fluent English (written and verbal).
Customer oriented, positive attitude and independent.
Flexible in location of work and willing to travel.
Valid drivers license (maximum 6 points).
Full Passport & documentation to support permanent UK residence and employment.

What we offer:

Permanent position at a fast-growing global company.
Attractive salary package and employee benefits.
Individual development opportunities.
Company car, IT equipment and mobile phone.
Versatile and challenging work with a high degree of personal responsibility.

Be a part of a unique group of people who not only love what they do but love the technology. Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP)waterjet cutting technology around the globe.
If you are interested in becoming one of our Field Service Engineers please contact us!

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