IMServ is one of the UKs leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

Metering Technician (Alt HAN)

Role based throughout the Eastern side of the UK!

Reporting to the Operations Delivery Manager (Alt-HAN), you will be responsible for various on-site duties as part of the Alt-HAN project. These includes but are not limited to:

Conducting site surveys to identify works required to provide full smart functionality to the Meter Room(s)
Carrying out rectification works on site, including the relocation of electric meters/customer equipment, installing/altering cable management assets such as trunking/trays, working with a variety of consumer cabling such as Steel wired amour cable
Ensuring all work carried out on-site meets the required standards, in close coordination with the Quality Control Engineer and the wider Alt-HAN team.

MAIN ASSIGNMENTS

Conduct Site Surveys and Rectification Works:Complete all assigned site surveys and rectification works to a high standard, prioritizing safety and compliance with industry regulations
Ensure Compliance:Support the business in meeting its compliance requirements, including Alt HAN standards, BS7671, MOCOPA, ECA, and EUSR.
Collaboration:Liaise effectively with the Quality Control Engineer and the wider Alt-HAN team to ensure work completion meets the required standards.
Documentation:Provide clear, accurate technical sketches and photographs during site surveys to support the creation of digital drawings and highlight necessary rectification work.
Evidence Submission:Ensure all completed work is documented and submitted to the back-office team through the appropriate applications and platforms.
Adhere to Service Level Agreements (SLAs):Complete all work within the agreed-upon SLAs, ensuring timely and efficient service delivery.
Safety Reporting:Report any dangerous occurrences or near misses encountered on-site in line with IMServ and the customer's Health and Safety policies.
Customer Communication:Maintain clear and consistent communication with customers and site contacts throughout the various stages of work on-site

PERSON SPECIFICATION

Proven knowledge of electrical metering, including experience with complex metering setups such as multi-rate, looped/crossed neutrals, etc.
Strong understanding of health and safety practices in the electrical industry.
Competent in applications such as MS Excel, Teams, and SharePoint.
Experience in a field-based role with a proven track record of independent work and decision-making.
Full UK Driving License.
Minimum 3 phase qualified
18th Edition (BS7671) qualified. - Training provided for candidates demonstrating the required level of competency
Familiarity with AutoCAD software.
Strong, clear communication skills, with the ability to interact at varying organizational levels.
Ability to work in a complex environment with conflicting demands and make clear, consistent decisions.
Ability to work in environments requiring adherence to stringent safety rules.
Capable of working independently and taking ownership of tasks.
Ability to receive feedback and adjust working practices as necessary.
Willingness to regularly travel long distances and work away from home as required.
Open to working flexible hours to meet job demands.

Company benefits:

28 days annual leave plus Bank Holidays (contract dependant)

Annual leave Buy & Sell Scheme

Enhanced Salary Sacrifice Pension Contributions

Life Assurance up to 6 X Base Salary*

Subsidised Health cover*

Subsidised Dental Cover*

Contribution towards Eye Tests and Glasses

In Office & Out of Office Social Events

Retailer Discounts Platform

Employee Assistance Program

Wellbeing Centre

Car Salary Sacrifice Scheme*

Reward & Recognition

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of of IMServs success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)

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