Responsibilities:

Expand on Proudly SA’s current e-commerce strategic plan which includes approaching Proudly SA members with eCommerce stores to set up a Proudly SA store and/or utilize the Proudly SA logo where possible and/or support Proudly SA members by including them in their supply chains and/or awarding more shelf space for member’s products/services.
Approach other established stores and secure relationships for them to set up a Proudly SA store and/or allow members to utilize the Proudly SA logo where possible and/or support Proudly SA members by including them in their supply chains and/or awarding more shelf space for member’s products/services.
Facilitate the seamless and efficient listing of Proudly SA members’ products and services on member and non-member online stores, keeping a record of the number of members and products/services listed, as well as sales facilitated for members through the Proudly SA eCommerce strategy to measure impact.
Project manage the development and launch of Proudly SA’s eCommerce store, ensuring the platform is run efficiently on a day-to-day basis:
1. Liaise with internal teams (IT, projects, marketing, and membership) to ensure the success of the platform, integration with current platforms, uninterrupted hosting, meeting project deadlines, alignment with Proudly SA corporate identity, and marketing to ensure popularity with consumers and buyers.
2. Liaise with external teams (technical experts and service providers) for development and continuous functioning of the online store.
3. Liaise with (new and renewing) members to assist them in enlisting their products and services on the online store efficiently.
4. Review existing and develop new/improved policies and procedures for optimal functioning of the online store.
5. Produce management reports to relay the functioning and performance of the platform, including growth of listing information, order fulfilment (sales, payment to vendors, and delivery), managing service providers and Proudly SA stakeholders, and any other reports as required by the management team.
Compile weekly, monthly, quarterly, and annual reports on all elements linked to Proudly SA’s participation in external eCommerce platforms and Proudly SA’s own online store as required by the Management Team.
Keep abreast of industry standards in eCommerce in South Africa and provide feedback to the management team for possible application to its own strategy/online store.

Requirements:

Commerce/IT-related degree or equivalent qualification.
Minimum of five years management and/or related experience.
Minimum of two years’ experience in operationally managing an e-commerce site.
Knowledgeable of the Consumer Protection Act No. 68 of 2008, e-commerce, online platform processes and procedures.
Proficient in MS Office and eCommerce programs/software.
Driver's License, own vehicle, and willingness to travel as required.

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