OPERATIONAL MANAGER (INSURANCE)

LICHTENBURG

NWK4SURE Brokers (Pty) Ltd is seeking a highly motivated and experienced Operational Manager to join our dynamic team. The successful candidate will play a pivotal role in overseeing and optimising our day-to-day operations, ensuring the smooth functioning of internal processes, managing financial controls, and driving operational excellence across our insurance brokerage organisation.

Key responsibilities:

Operational excellence:

Continuously review, update, and enforce internal policies and procedures.
Manage and monitor agreements, contracts, and brokerage relationships with insurers.
Identify opportunities to streamline processes and implement new systems or technologies.
Achieve measurable improvements in process efficiency, cost reduction, and overall operational performance.
Identify and implement strategies to optimise revenue from various insurance provider contracts.
Work closely with the CEO to unlock new income streams in pursuit of business growth.

Financial management:

Develop and manage budgets for various departments, track expenditures, and prepare financial reports.
Develop and maintain robust financial and other internal controls and procedures.
Ensure accurate financial reporting, adherence to budgets, and strong financial controls.
Lead the compilation of financial statements and cultivate a strong working relationship with external auditors.

Leadership and communication:

Prepare clear and concise management reports.
Compile the board meeting packages.
Build and maintain strong relationships with brokers.
Maintain positive relationships with the CEO, insurers, brokers, clients and other stakeholders.
Foster a positive and collaborative work environment.

Compliance:

Ensure all operations are conducted in accordance with applicable regulations and internal policies.

Additional responsibilities:

Strategic planning: Contribute to the development and execution of the company's strategic plans.
Risk management: Identify and mitigate operational risks.

Qualifications and experience:

BCom Honours degree (or equivalent) in Accounting or a related field. Chartered Accountant (CA) designation is preferred.
Minimum of 5 years’ experience in a managerial role within the financial services or insurance industry.
RE exam for support and overview on compliance is preferred, otherwise candidates must be willing to obtain certification.
Professional proficiency in both Afrikaans and English.
Demonstrated ability to improve operational efficiency, strong analytical and problem-solving skills, excellent communication and interpersonal skills, proficiency in Microsoft Office Suite, and experience with relevant financial software.

Application can only be made through NWK's website. For more information, please visit ( . For any enquiries, contact Simóne Ferreira at (018) 633 1363 or Visit our Facebook page at

The closing date for applications is 19 September 2024 . If you are not invited for an interview within two weeks after the closing date, consider your application unsuccessful. NWK supports the purpose of the Employment Equity Act and gives preference to applicants from the nominated groups. Candidates with disabilities are encouraged to apply. NWK reserves the right not to fill the position.

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