The successful candidate will have to ensure the profitability of the After Sales Departments. The successful candidate will furthermore be responsible to ensure manufacturer and dealership targets are met. Lastly the candidate would need to have strict control over inventory and quality of tradesmanship and service.

Qualifications, Experience and Skills Required

Grade 12 certificate
Minimum of 3 years’ managerial experience
Minimum of 3 years' parts and workshop management experience
Strong Knowledge in systems, engines and diagnostic tools
Strong leadership skills
Self-driven and ability to drive targets.
Analytical & problem-solving skills
Strong Marketing Skills
Exceptional communication skills
Exceptional customer service
Clear criminal record
Computer Literate
Valid driver’s license

Key Duties and Responsibilities

Ensure quality of service are met as well as profitability.
Handle all after sales related issues.
Liaise with OEM
Monitor stock levels daily to ensure relevant manufacturer stock levels are maintained.
Manage cash outstanding on a daily basis.
Manage and actively clear out aged stock.
Conduct stock takes on a weekly, monthly, quarterly, and yearly.
Ensure targets and profitability are met.
Ensure customer satisfaction.
Develop and implement marketing strategies.
Manage team for high performance culture.
To visit distributors, fleet owners, trade outlets and shops to sell parts and accessories and services
To ensure company discount structure is properly applied.
To care for company property and ensure economic use e.g. car/delivery van.

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Booko Brothers General Contractors jobs

General Aftersales Manager