Job Purpose

Castle Water is one of the fastest growing and most successful companies in the utilities sector. Our customers include some of the largest companies and public sector bodies in the UK.

Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we just achieved our 15,000th 5* Trust Pilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.

The IT Apprentice – Governance, Risk and Compliance (GRC) role will support the IT Security and Compliance department in the maintenance and operation of the company's Information Security Management System.

The role involves assisting and suggesting improvements in business processes to allow conformance to the many controls that are in place to protect the Confidentiality, Integrity and Availability of information. The apprentice will gain hands-on experience and knowledge in a professional IT setting, contributing to their development and understanding of the field.

What will I learn?

Support continual improvement of the Information Security Management System
Help develop and update policies, procedures, and controls for various management systems.
Contribute to compliance monitoring and reporting activities.
Participate in internal and external audits.
Assist in business continuity planning and disaster recovery exercises.
Support data management and privacy initiatives
Assist in developing understanding of the requirements of management systems.
Collaborate with team members on IT projects and initiatives.
Engage in learning and development opportunities to enhance IT skills and knowledge.
Carry out any other duties that may reasonably be required in line with main duties
Understand Castle Water’s Risk Management Framework and assist with Castle Water’s management of risk

What qualifications or qualities are required?

Eager to develop soft skills to enhance career prospects including communication and influencing skills
Basic understanding of computer systems, mobile devices, and other tech products.
Eagerness to learn and a keen interest in IT and technology trends.
Good problem-solving skills and the ability to work under supervision.
Strong communication skills and the ability to interact professionally with colleagues.
Ability to follow instructions and adhere to company policies and procedures.
A proactive approach to finding solutions and improving knowledge.
A commitment to ongoing learning and development within the Governance, Risk and Compliance Field

Job Type: Full-time

Pay: £15,500.00 per year

Work Location: In person

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