We are currently looking for vibrant and enthusiastic individuals to join our dynamic winning team!
Responsibilities:
Handle inbound customer calls.
Resolve customer issues and provide solutions.
Assist with product/service inquiries.
Update customer information in the system.
Follow up on customer complaints and concerns.
Promote additional products/services when applicable.
Maintain high customer satisfaction levels.
Adhere to company policies and procedures.
Meet performance targets and quality standards.
Requirements:
Must have 6 months customer care experience ( Call Centre / face to face)
Matric Compulsory
Fluent in written and verbal English
Able to work flexible shifts with reliable transportation.
What's in it for you?
Guaranteed commission
Incentives
Amazing growth opportunity
Exposure to international business and clients.
