The successful candidate is responsible for reviewing customer orders for accuracy and making corrections where needed before orders transfer or close. You will take ownership for customer order/billing issues and escalations received by management. You will work closely with the creditors department to solve queries and make sure that the correct payments were allocated on the debtors side.
The candidate should be strong in the following areas:
- Must understand contracts: Debit/Credit, Payment Term contracts and Cancellation fee contracts
- Reconciliations
- Cashbook
- Excel - Intermediate / Advance - VLookups etc.
- Analising Invoices
- Record Keeping
- Billing Assurance
- Identify and Resolve problems
- Address inconsistencies
- Min 3 years experience in related field
Working in an ISP environment will be advantages.