Job Description
To direct and manage the local market and own Branch's resources in line with the Bank's short- and long-term plan policies and values with a view to generating the highest return on capital employed.
Promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks.
- Identify and utilise opportunities for revenue growth to deliver on sales targets.
- Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
- Develop new insights into situations and apply innovative solutions to make organisational improvements.
- Build brand awareness in the local market to increase awareness and sales opportunities.
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
- Assess own performance through seeking timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide appropriate banking solutions across the business to prospective clients.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- NQF5 or relevant degree.
- Driver's license and own vehicle.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
12/11/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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