One of our clients in the Freight Forwarding industry is currently looking for a BDM/Sales Representative to join their dynamic team.
Summary:
The Sales Executive needs to generate new business opportunities and build strong client relationships. You will play a key role in achieving our sales targets through prospecting, cold calling, proposal creation, and client interaction.
Responsibilities:
New Business Development:
- Identify and qualify potential clients through lead generation and prospecting activities.
- Develop and deliver compelling sales presentations and proposals.
- Negotiate and close deals in accordance with company policies.
- Manage the new business signup process, ensuring adherence to established procedures.
- Stay informed about industry trends, updates, and challenges, and share this information with relevant stakeholders.
Client Management:
- Build and maintain positive relationships with new clients through regular communication (visits, phone calls, etc.).
- Provide excellent customer service by addressing inquiries and resolving any issues promptly.
- Meet reporting requirements to both management and clients as needed.
- Assist with handling client queries as required.
CRM & Data Management:
- Utilize the CRM system to effectively track and manage the sales pipeline.
- Maintain accurate and up-to-date client information within the CRM.
- Perform regular CRM updates as instructed by management.
Proposal & Quote Generation:
- Prepare accurate and competitive quotes and proposals based on client requirements.
- Ensure quotes and proposals adhere to company standards and formats.
- Maintain effective communication with internal teams (operations and administration) to support proposal development.
Administrative Duties:
- Maintain a well-organized and up-to-date sales pipeline.
- Complete all assigned reports (e.g., Co reports) accurately and in a timely manner.
- Schedule and manage meetings in the calendar and CRM system.
- Plan and document weekly sales activities.
- Complete any additional reports as requested.
- Ensure a complete credit application package is submitted for processing by the Sales Manager.
- Follow any other reasonable and lawful instructions provided by management.
Minimum Requirements:
- Matric/Grade 12
- 3 - 5 years' experience as a BDM/Sales Representative in the Freight Forwarding industry
- Solid knowledge of Air, Road and Sea freight
