Commercial Underwriter - Johannesburg (JG 9)
Date: 22 Oct 2024
Location: Bellville, Western Cape, ZA
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
Closing Date: 31 October 2024
Commercial Underwriter (JG9)
Santam’s Intermediated Business’ division currently has an exciting opportunity available for a Commercial Online Underwriter (COE), who will be based within the Online Broker department (Johannesburg).
What will you do?
Work in this job family stream is concerned with managing commercial risk by providing specialist technical underwriting advice. COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process. COE’s are responsible for taking sound underwriting decisions through mandates and taking initiative. The COE is a key source of knowledge and leverage to the business at large. COE is the gatekeeper of the health of the risk.
What will make you successful in this role?
- Effective underwriting of complex risks (new business, renewals, ad-hoc)
- Identifying re-insurance and appropriate action
- Effective screening actions
- Providing quality and correct feedback on high level technical queries
- Working within higher level mandates
- Ownership of non-standard commercial products
- Negotiating with internal and external clients
- Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
- Strong retention (profitability and growth) focus
QUALIFICATIONS AND EXPERIENCE
- A minimum of 6 years underwriting experience within a short-term Commercial insurance industry required.
- Grade 12
- IISA professional membership (licentiate / associate)
- FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
- Proficiency in MS Word and Excel
- Santam Commercial product training (SMK’s)
- Regulatory Examination (RE)
- Extensive commercial short-term insurance knowledge
- Risk Identification and Assessment programme (RIA)
- A good understanding of contact centre processes, SLA’s and commercial quoting tools.
SKILLS
- Good communication and negotiation skills
- Proficient in Afrikaans and English
- Strong client service orientation
- Strong analytical skills
- Ability to work under pressure
- Strong sense of self-management
- Strong relationship building and network skills (internal and external parties)
COMPETENCIES
- Delivering results and meeting client expectations
- Ability to cope with conflicting demands and to prioritise tasks
- Ability to influence
- Enterprising and commercial thinking
- Deciding and initiating action
- Relating and networking
- Analysing
- Applying expertise and technology
- Achieving personal work goals and objectives
- Researching
- Planning and organising
- Writing and reporting
- Following instructions and procedures
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
Santam is committed to transformation and embracing diversity. This commitment drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.
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