Manager Quality Systems
The Manager Quality Systems will be responsible for developing the Quality policies, processes, standards, and systems for the Company. The incumbent will also be responsible for developing and sustaining the Quality Management System in line with the ISO 9001 and industry quality requirements across the organisation through existing and new procedures. Conduct audits and manage the audit program to ensure compliance and that all nonconformities raised during audits are effectively corrected and independently verified. Embed a culture of continuous improvement throughout the company.
KEY PERFORMANCE AREAS:
- Perform internal and external quality audits and compile detailed reports of findings.
- Be involved in the establishment of quality policies and procedures.
- Ensure that the Quality Management System (QMS) is regularly reviewed and updated to meet the requirements of external certification bodies.
- Ensure that all necessary systems and procedures are in place to meet customer requirements and audits.
- Conduct internal, external, and third-party audits, compile corrective action plans, and follow up on completion.
- Manage and investigate non-conformances & ensure corrective action/recommendations are coordinated and implemented in consultation with stakeholders.
- Compile monthly reports and reports of audits.
- Manage and monitor quality indicators such as quality failure costs, customer complaints, and NCRs.
- Review production QC requirements and ensure that QC documentation meets requirements of the Quality system.
- Identify improvement opportunities and implement them in consultation with stakeholders.
- Be the Point of Contact (POC) with Certification Bodies and arrange audits.
- Manage the audit non-conformity database and provide detailed analysis of non-conformities.
- Coach and lead the Quality team to ensure RDM meets Quality objectives and delivers best practice results, added value, and continuous improvements.
- Manage and coordinate standardisation of quality management systems across all sites.
WHAT QUALIFICATIONS YOU SHOULD HAVE:
- BEng / BTech in Quality or equivalent.
- ISO 9001 implementation.
- Six Sigma / Lean Manufacturing skills (advantageous).
- At least 5 years' relevant experience in quality management within a medium to large organization, of which 3 years should have been in managing employees, performance management, and leadership roles.
- The ability to interface, liaise, and communicate with various internal and external stakeholders.
- Good planning, integration, and resources management skills.
- Excellent written and verbal communication skills including meeting facilitation and presentation.
- Interpersonal skills and ability to effectively collaborate with multiple disciplines both internally and externally.
- Clear Security Screening record.
- Medical fit to work in a specific environment.
- Code 8 Drivers Licence.
- Ability to work independently and in cross-functional teams.
- Excellent organisational skills.
- Planning, organising, and decision making.
WHAT WE OFFER YOU:
- Market-related salary.
- 13th Cheque.
- Medical Aid.
- Pension Fund.
- Incentive Bonus.
- Bursary Schemes.
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