Customer Success Consultant - Accounting
Overview
Reference: POS24301
Salary: ZAR20,000 - ZAR23,000/month
Job Location: South Africa -- City of Cape Town -- Somerset West
Job Type: Permanent
Posted: 18 September 2024
Closing Date: 31 Oct 2024 21:59
Customer Success Consultant - Accounting (POS24301)
Salary: R 20 000 to R 23 000 per month (negotiable - depending on your experience)
Requirements:
- Training/Educator or Consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages
- Intermediate Excel proficiency
- Customer service/support experience will be advantageous
- Previous experience in the Property/Rental sector will be an advantage
Responsibilities: - Creating and managing training plans with customers
- Reporting on training progress of all customers that are in training
- Work directly with clients to effectively coordinate each training project to completion
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and actions to ensure that the training plan stays on track
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system
- Assist with preparing data and uploading onto the system for new customers
Closing Date: 31 October 2024
To apply for this position: Send MS Word format CV to and use
POS24301 - Customer Success Consultant in the subject line.#J-18808-Ljbffr
