Junior Services Coordinator
Our client requires the services of a Junior Services Coordinator in a pressurized environment to join their team.
Duties & Responsibilities
Key performance areas:
Main Responsibilities:
- Technician scheduling and execution of the service call for a region.
- Scheduling call outs with in-house technicians and sub-contractors.
- Logging and managing tickets on the in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
- Stand-by 2 weeks per month - after hours and over weekends/public holidays.
General Admin Tasks:
- Generate casual wages purchase requisition and send to Finance.
- Check Technicians clock-in/out for overtime calculation.
- Process sub-contractor invoices.
- Manage switchboard.
- Follow up with stores on documentation not received. Manage all paperwork as needed.
Desired Experience & Qualification
The successful candidate must have:
- Matric.
- At least 5 years relevant experience in administrative work.
- Computer literate – (Word, Excel, PowerPoint, and Outlook).
- Knowledge of Sage Evolution will be advantageous.
- Excellent time-management and problem-solving skills.
- Ability to work under pressure.
- Clear and professional articulation when answering customer calls.
- Ability to work in a team.
- Willingness to work standby 2 weeks plus weekends.
- Excellent written and verbal communication skills (English).
- A valid driver’s license.
Please note that only shortlisted candidates will be contacted.
If you do send an email to the recruiter directly: please state the position you are applying for.
Package & Remuneration
To be discussed during the interview stage.
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