Technical & Services - Parts and / or Services
Position title
Field Service Technician M/F
Contract
Full-time
Summary Statement:
The purpose of this position is to maintain, service, and repair material handling equipment, systems, and products on company premises in a timely and cost-effective manner so that customer and company requirements are met, maintaining vehicle records.
Profile
Key Performance Areas:
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service/maintenance.
- Perform accurate diagnosis/troubleshooting in the event of breakdown of equipment; communicate what repairs are needed by advising the customer and/or supervisor.
- Maintain vehicle maintenance and operational data/history by updating and timely communication of information that must go on record.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (supervisor and controller), and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures, and complying with legal regulations.
- Update job knowledge by participating in educational opportunities.
Job location
Africa, South Africa
Location
62 Maple Street, Pomona, Kempton Park, Johannesburg
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