We are seeking a tech-savvy Operations Support in the Restaurant SAAS sector, Remote in Johannesburg.
Our role will be pivotal in accurately and efficiently onboarding clients onto our Workflow management System, providing consistent system support, administering assets, and fostering a positive company culture.
Responsibilities:
- Providing technical support to Restaurant customers, including troubleshooting tasks.
- Handling support emails and calls.
- Training new and existing clients on the system.
- Maintaining and updating training content, records, and evaluating training effectiveness.
- Conducting asset verification after tagging, creating snag lists, and adjusting assets on an asset manual.
- Onboarding clients on the software platform.
- Ensuring smooth running and timely updates of client portals.
- Managing daily client queries, issues, and concerns.
- Promoting a positive company culture focusing on teamwork, customer satisfaction, and continual self-development.
Qualifications and Skills:
- Minimum 2 years' experience in technical client support and the Restaurant or ISP industry.
- Proficient with Microsoft Office 365.
- Familiarity with any sales or facilities software would be advantageous.
- Strong account management, collaboration skills, and business acumen.
- Excellent administrative capabilities.
- Outstanding relationship building and interpersonal communication skills.
- Detail-oriented, professional, responsible, and accountable.
- Exceptional time management and stress handling skills.
R 80000 Monthly Cost To Company (Market related, Negotiable)
We are seeking a Site Manager/Supervisor who will oversee the coordination of the Solar projects based in DRC, Congo.
Duration: 6-Months Fixed-Term
Remuneration: up to R80k p/m CTC
Responsibilities:
- Assist in planning work and defining project milestones.
- Manage delivery of construction materials and equipment availability.
- Organize staff schedules and manage on-site resources.
- Ensure safety, environmental and quality standards are upheld.
- Maintain site reports and provide regular project updates.
- Attend site management meetings and collaborate with cross teams.
- Evaluate workers' performance and provide feedback.
- Handle employee issues and disputes promptly.
- Interpret technical documentation to guide construction.
- Manage project schedule to ensure timely completion.
Requirements:
- At least 10 years’ experience as a Site Manager or Supervisor in the HV Electrical construction industry.
- Proficiency in managing and supervising construction and installation projects.
- Excellent English communication skills, both written and verbal.
- Exceptional organizational and time management skills.
- Proven problem-solving abilities and decision-making skills.
- Proficient computer skills.
- Willingness to work in DR Congo.
- Valid driver’s license.
Consideration will be given to applicants with PV construction experience.
We require a DevOps Engineer to play a crucial role in keeping our client's AI systems operating efficiently and reliably.
Work-model: Hybrid in Cape Town
Responsibilities:
- Design and maintain scalable, containerized environments for AI model deployment.
- Manage and implement CI/CD pipelines for smooth integration and deployment.
- Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools.
- Optimize system performance and implement solid monitoring and logging solutions.
- Ensure high availability, fault tolerance, and disaster recovery for our AI services.
Qualifications:
- Minimum of 3 years experience in a DevOps role.
- Profound understanding of containerization technologies such as Docker and Kubernetes.
- Proficiency in infrastructure automation, preferably using Terraform.
- Experience working with cloud platforms, specifically GCP.
- Strong scripting skills in Python and Bash.
- Familiarity with ML/AI deployment challenges would be a notable advantage.
We are looking for a passionate and self-driven individual with a knack for problem-solving. If you possess the necessary skills and love a good challenge, we would like to hear from you. Apply today to be part of our dynamic team.
We are seeking a motivated and experienced Customer Success Manager to join our client's team in the laboratory sector, Midrand.
Responsibilities:
- Oversee and manage the company's product catalogue to ensure maximum product performance.
- Supervise sales representatives to drive sales and achieve company targets.
- Manage the day-to-day operations of the office, ensuring optimal organization and efficiency.
- Handle HR-related issues promptly and professionally, maintaining a harmonious office environment.
- Develop strategies for lead generation to increase customer base.
- Create and maintain accurate sales forecasts and manage the sales pipeline effectively.
- Utilize strong financial acumen to develop consistent and accurate flow projections.
Requirements:
- Proven experience as a Customer Success Manager or similar role.
- Laboratory equipment/supplies industry experience.
- Strong organizational and management skills.
- Excellent leadership capabilities with a resilient personality.
- Strong knowledge of HR practices and policies.
- Exceptional forecasting and pipeline management skills.
- Superior interpersonal skills and ability to forge relationships with key stakeholders.
- Highly motivated, detail-oriented, and able to work autonomously.
We are looking for a Business Development Manager in the Fabrication/Steel sector, East Rand.
Responsibilities:
- Plan, implement, and evaluate sales and marketing strategies to hit budgeted sales targets.
- Conduct marketing visits at various levels, establish representative routes and areas of focus.
- Gather accurate customer information, advise on stock levels and product ranges, and develop customer relations to position ourselves as a preferred supplier.
- Prepare and present tenders, quotations, and proposals.
- Promote positive customer service and drive sales objectives.
- Motivate sales staff and drive initiatives to reach projected sales targets.
- Assist the marketing department in developing efficient strategies.
- Organize regular training sessions for staff and customers.
Key Competencies:
- Understanding the technical, quality, and delivery requirements of each assignment to meet customer expectations.
- Develop a program of management, mentoring, and training for sales staff.
- Formulate effective sales policies and procedures.
- Process and track progress of orders/contracts to ensure customer satisfaction efficiently.
Administrative Duties:
- Maintain a robust administrative system alongside updating documentation related to tenders, quotations, client visits, and customer satisfaction reports.
- Assist in the monthly closing of stock and sales figures.
Marketing Duties:
- Deliver insights into market trends and strategic positioning.
- Enhance the company's brand name and maintain the sales function.
- Foster a cooperative working environment with the management and peers.
We are seeking a Sales Rep in the Transport/Logistics Software industry, Benoni.
Key Responsibilities:
- Understand and address client needs and constraints with proficiency and ease.
- Deliver product information in a concise and user-friendly manner.
- Manage client expectations effectively, ensuring optimal client satisfaction.
- Champion understanding and implementation of the latest technology trends.
- Engage and communicate excellently within all organizational levels.
- Represent the company professionally, reflecting its positive and confident demeanor.
Requirements:
- Experience in Marketing & Sales, Client Success, Experience or Retention.
- Prior experience in Logistics/Transport industries is highly preferred.
- Proficiency in MS Outlook, Word, Excel, and PowerPoint.
- Strong customer focus with excellent problem resolution skills.
- Exceptional ability in communication (verbal, written, and presentation).
- Proven experience in managing expectations and delivering information in a concise manner.
- Ability to understand and adapt to the latest technology.
We are looking for an Inventory (Syspro) Specialist, Boksburg.
We are seeking a detail-oriented Inventory/Supply Chain/Parts Specialist who can effectively manage our client's Syspro financial system across various locations including JHB, Dbn, and CT.
Key Responsibilities:
- Conduct regular multi warehousing stock takes and inventory audits to identify and rectify discrepancies.
- Utilize Syspro for inventory management and ODBC report writing.
- Create complex Excel reports, primarily utilizing Pivot Tables.
- Communicate effectively across teams to ensure smooth supply chain operations.
- Collaborate with the CEO to design and implement strategic supply chain and parts replenishment plans, specifically for foreign supplies.
Minimum Qualifications:
- Post matric qualification is required – Degree or Diploma in Business Administration or Supply Chain Management.
- Minimum of 5 years of experience in inventory management.
- Demonstrated proficiency in Syspro and excellent knowledge of inventory control systems and practices.
- Advanced Excel skills.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
Apply online or email CV to
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