Job Position: Commercial Sales Representative (pharmaceutical/FMCG)
Ref: 4838
Location: East London
Salary: R25 000 per month commensurate with qualification and experience + benefits
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Qualifications / Requirements:
• Minimum of Grade 12
• Relevant post-grade 12 qualification in sales highly advantageous
• 3 years’ previous working experience within a similar role (pharmaceutical/FMCG)
• Technical skills:
- Proficiency in Microsoft Office (Word, Excel, etc)
- Familiarity with market research techniques to identify potential customers
- Code 08 license and own transport
• Sales skills:
- Strong knowledge of the sales process, from prospecting to closing
- Demonstrated ability to meet and exceed sales targets
- Ability to handle high-volume, fast-paced sales environments and to prioritize and handle multiple tasks in a flexible, challenging sales environment
• Soft skills:
- Excellent communications, presentation and interpersonal skills
- Good time management skills
- Ability to work independently as well as within a team
- Must be detail-orientated and work proactively and effectively with minimal supervision
- Understanding of sales/marketing/operations/buying/telesales and merchandising is ideally required
- An understanding of numbers and accounting calculations
• Personal attributes:
- Meticulous with attention to detail
- Team-work and support
- Analytical and structured
- Deadline driven
- Able to use own judgement/self-discipline
- Professional, hardworking and a positive attitude
- Assertive and professional image
Key Performance Areas:
• Prospecting and lead generation: identify new business opportunities by researching potential clients and building a robust sales pipeline, expanding the customer base and driving revenue growth
• Client engagement: initiate contact with prospective clients through calls, emails, meetings, and presentations to discuss their needs and propose suitable business solutions through the company
• Meet strategic cycle objective: pre-cycle meetings and the promotion of sales
• Sales strategy: develop and execute effective sales strategies to meet company targets and expand the commercial client base
• Product knowledge: maintain a deep understanding of the company's products and services, and communicate their value to potential customers
• Negotiation and closing: handle the full sales cycle, including negotiations, contract discussions, and closing deals with customers, as well as hold ongoing business reviews
• Relationship management: build and nurture strong relationships with new and existing clients to encourage repeat business and referrals
• Recruitment of Franchise members/presenting franchise benefits to customers/prospective new customers
• Market analysis: stay informed regarding industry trends, market conditions, and competitor activities to adjust strategies accordingly
• Reporting: track sales performance, pipeline status, and key activities using CRM tools, and provide regular updates to sales management
• Develop and generate regular and ad-hoc reports for internal teams, focusing on performance metrics, KPI’s, and business insights
• Monthly tracking of purchase trends
• Customer data update and customer tracer
• Generate reports/submit detailed and accurate written reports to management
• Collaboration: work closely with the cross-functional teams (sales, marketing, product, operations and customer success teams to align strategies and deliver exceptional customer experiences
• Attendance of customer meetings and functions
• Target achievement: consistently achieve or exceed monthly, quarterly, and annual sales quotas and KPI’s
• Training and support: provide training to business users on how to utilize BI tools and interpret data insights effectively
• Forecasting and trend analysis: aid in predictive analysis and forecasting, using statistical tools and data modelling techniques to support business planning
