Applications Specialist
The Applications Specialist will provide support for sales and implementations. They will also serve as a support function to account managers when needed during demonstrations and installations, as well as training customers on safety products and applications.
Note: Only shortlisted candidates will be contacted.
Duties & Responsibilities
- Organize local and international training sessions across all safety portfolio
- Organize needed products and spare parts to conduct training
- Manage safety product pool needed for trainings
- Collect competitive information, understand user sensitivity, and inform sales and marketing
- Provide critical differentiators to the user that will influence their decision
- Provide information to the sales force about user habits, needs, or recommendations
- Promote technical and application knowledge to end users
- Plan yearly training sessions across all portfolio and create a training catalogue
- Ensure all needed certifications are in place to offer training across the board of safety portfolio
Training
- Train users in special applications
- Provide ‘Train the Trainer’ training sessions
- Train Sales Engineers to ensure sales force efficiency
- Provide expert assistance in demoing equipment to customers
- Assist the Sales team with regards to demoing equipment to users, including non-decision makers
Desired Experience & Qualification
- Postgraduate or equivalent diploma/certificate
- 3 years of working experience in the field of Technical and Training
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