Purpose of the Role:
- Identify, design, and specify application solutions meeting business requirements and achieving benefits.
- Facilitate the implementation of identified solutions using recognized project management methodologies.
- Support and maintain existing application solutions to ensure optimal utilization.
- Manage SAP Human Capital Management cross-functional areas including budgets, projects, audits, licenses, and communication.
Main Responsibilities:
- Provide SAP HCM solutions addressing current and immediate needs.
- Ensure SAP compliance with obligations and maintain a pipeline of changes aligning with business plans.
- Design SAP HCM solutions ensuring application of strategies, policies, standards, and best practices.
- Deliver service against SLAs and KPIs with excellent end-user adoption and minimal incidents.
- Coordinate system maintenance life cycle and lead monthly action list work sessions.
- Manage external services, ensure legal change updates, and oversee SAP landscapes alignment.
- Provide ongoing advice, support, and system opportunity identification for HR systems.
- Develop, enhance, and implement IT applications, including system development projects.
- Maintain SAP user profiles, conduct system audits, and provide reporting and integration coordination.
- Demonstrate effective teamwork, self-management, and KPI achievement.
Education and Qualification:
- Degree in Information Technology / BCom / National Diploma in Information Technology.
- SAP qualifications in HCM module.
- Minimum 4 years relevant experience, preferably in SAP ECC 6 with HR modules.
Knowledge and Skill:
- Business principles and process understanding.
- System analysis, end-user knowledge, and SAP Payroll & Time Management processes.
- Planning, negotiation, project management, and advanced computer skills.
- Verbal and written communication, report writing, problem-solving, and decision-making.
Experience and Training:
- Demonstrated success in team leading, project management, and exposure to relevant systems.
- Valid Code EB driver's license and global organization exposure preferred.
Customer Relationships:
- Internal: Management teams, operational managers, audit team, cross-functional project teams.
- External: Supplier representatives, consultants, auditors.
Leadership / Supervision:
- May lead project teams; no specified number of subordinates.
Competencies:
- Assertive, stress-tolerant, deadline-driven, with organizational awareness and effective communication.
- High-energy self-starter and collaborative team player.
Behavior Standards:
- Adaptability, initiative, interpersonal skills, strong technical and organizational skills.
- Ability to lead with integrity, respect, and energy, challenge for change, and take accountability for results and people.
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