Medical Receptionist with Billing (New Specialist Doctor) - Gqeberha

iMedrecruit • Other • Gqeberha, Eastern Cape, South Africa • $50 - $200 / year • 4h ago

Medical Receptionist with Billing (New Specialist Doctor) Gqeberha (Port Elizabeth)

Our client, a Specialist Doctor based in Port Elizabeth is seeking to recruit an experienced and mature medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

Responsibilities:

Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
Register new patients and capture insurance information
Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
Coordinate and confirm appointments via phone, email, or messaging system
Handle appointment cancellations and rescheduling as needed
Answer and direct incoming phone calls and emails to the appropriate individual
Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
Relay messages accurately and in a timely manner
Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
Invoicing room consultations and treatments
Receive cash and credit card payments and receipting thereof
Liaising with medical aids regarding authorisations, admissions etc
Co-ordinate theatre lists, bookings and liaise with the necessary key personnel
Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Qualification and Requirements:

Matric

At least 2 - 5 years' experience in a similar medical receptionist position
Experience within a medical specialist practice is an advantage
Communicate in English & Afrikaans (speak, read & write)
Computer literate
Experience in medical software will be an advantage
Microsoft office suite experience and computer literate
Valid driver's license and own transport

Skills and attributes:

Strong interpersonal skills
Professional communication skills
Ability to work under pressure
Ability to work independently as well as with a team
Attention to detail
Organized
Ability to multitask
Well-presented and professional
Team player

Working hours:

Monday to Friday, 08h00 - 17h00
Possible overtime as needed

Start Date:

January 2025

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

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