Our client provides a modernized door-to-door distribution service of Medical ancillary equipment & IP for clinical trials. They service more than 1000 clients into over 200 destinations across the globe. ROLE OVERVIEW The Service Team is the engine room of the business and is made up of multiple teams that interact daily. The overall goal of the Service Team is to provide efficient and effective service delivery to clients. The Regional Compliance Specialist will be responsible for the following: Being an expert in the import and export compliance requirements of a specific region of the world and working directly with the company's infrastructure network Ensuring the timely management of several shipments (project management) on behalf of our clients into a specific region of the world Co-ordinating with various internal support teams to ensure smooth and efficient service delivery Ensuring customer satisfaction SKILL SET AND DESIRED COMPETENCIES Excellent knowledge and use of Microsoft Office Applications (i.e., Word, Excel, and Outlook) Excellent use of the English language, both written and verbal Maintain effective daily communication with relevant team members Maintain key relationships with various external stakeholders, for example, the company's partners Ability to manage and coordinate all the elements of different high-value projects Ability to be analytical and critical of information Research and problem-solving skills QUALIFICATIONS AND EXPERIENCE University Undergraduate Degree of any background, commerce-focus preferable Honours Degree advantageous Work experience advantageous Strong academic track record required
