Location: Vanderbijlpark S. E. 1, Gauteng
Type: Permanent
Work Schedule: 8 hrs p/day, As Needed
Compensation: TBC p/hour
Start Date: ASAP
Job Description
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a General Assistant to join our team!
As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.
What you'll do
- Share accurate information about products, help customers choose, and show how to use them.
- Solve customer problems and ensure customer satisfaction.
- Greet customers, offer help, and answer questions with a positive and friendly attitude.
- Inform customers about sales and special offers.
- Handle cash and card payments, issue receipts, and process refunds and exchanges correctly.
- Receive deliveries, organize products, and keep track of stock.
- Restock items that are sold out.
- Properly dispose of store and storeroom waste.
- Assist with stock takes.
- Follow safety, security, and environmental rules, policies, and procedures.
- Clean designated areas such as storeroom and kitchen.
Requirements
- Matric.
- Fluent in English.
- Reside within 25km from the job location.
- Clear criminal record.
Preferences
- South African candidates.
- Experience as a Team Member.
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Potential Work Performance Assessment Battery.
Questions required for application
- In which area do you currently live? (Please be specific in providing the suburb, district or city)
- Have you previously worked in a customer-facing role?
- Do you have experience with stock takes?
- How do you handle a situation where a customer is not satisfied with a product?
- What steps do you take to keep shelves and fridges full and tidy?
- What do you do if you notice a price label is incorrect?
- Have you used a cash register or computer-based point of sale (POS) system before?
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