Salary: Circa £45,000 per annum negotiable depending on experience + fantastic benefits
Jisc Grade: TCY3 (internal use only)
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices.
About Jisc:
Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make a real difference to the education and research sectors.
About the team:
Jisc’s Security Operations team safeguards both the Janet Network and Internal security whilst also sharing intelligence and advising our members to keep their own networks safe. Our teams work tirelessly to mitigate attacks and resolve security incidents for the UK's national research and education sectors and partners.
About the role:
A core function of CSIRT is responding to security incidents, working with our members to investigate the issue, and helping them recover as quickly as possible, providing advice on a one-on-one basis as we do so, whether that is to do with malware, phishing, DDoS or any other network or system related incident.
Working within the CSIRT team you will provide an escalation point for Security Analysts, support the Security Lead with Incident Management and with the ongoing development of security systems, helping to generate new mitigations and enhancing the internal security of Jisc to defend against future attacks more effectively.
Day to day activities will include the operation of Jisc’s Security Operations Centre Service, including alert and support ticket triage, recognise the need to escalate, participation in incident handling duties as part of the Janet network CSIRT function, threat detection and analysis, using a range of Jisc-developed and commercial network and security-related tools to gather intelligence, mitigate attacks and provide a SOC and incident response capability.
Key skills and experience:
• Operational knowledge and experience of incident response.
• Sound understanding of IT environments and common infrastructure including: Microsoft Stack (Azure, Active Directory), Virtualisation Platforms, Backup Systems & Cloud Platforms.
• Working knowledge of a variety of operating systems, and a good systems administration level of experience.
• Previous experience working in a role as a point of escalation.
• Ability to communicate effectively with a range of security professionals and to simplify complex technical issues.
• Active Directory hardening knowledge.
• Working knowledge of TCP/IP and other related Internet protocols.
You will need to be able to participate in an agreed extended working period, currently 08:00-18:00 up to a total of 35 hours per week and be available on call. On-call duties outside of working hours may be required, however are not expected at present.
All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks.
Some roles may also require full UK Security Check (SC) clearance, and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance.
We are constantly changing and evolving at Jisc, so this job description just gives a flavour of what the role involves. It will change as our operations develop.
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles!
Why work for us?
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.
We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working.
It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles.
Take a look at our fantastic benefits! We offer:
• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus the opportunity to buy up to an additional 5 days
• Generous flexible pension schemes
• Protection benefit – life cover
• Annual Jisc performance award
• A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
• A generous budget to support you with external learning and Continuous professional development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• Electric Car Lease Scheme and option to purchase SmartTech – spreading the cost of your everyday white goods and technology
• A wide range of discounts from retailers and big-name high-street stores and CSSC membership
• Family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave
• Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use
• Free flu vaccinations
• Employee recognition awards and travel loans
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
Equity, diversity and inclusion:
At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.
Jisc believes our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work with passionate colleagues to strengthen knowledge and awareness, provide learning and development opportunities, and foster multiple employee networks which create a sense of community and influence our policies and practice.
We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Application process:
We want you to showcase your talent throughout the recruitment process. Please let us know how we can best support you to do that; for example, if there are any reasonable adjustments we may be able to put in place. We will be happy to help you.
Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!
If you are currently a Jisc employee, please apply through your Dayforce Employee profile.
Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.
No agencies please.
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