This independently ran practice are looking for quality driven optical assistant to work within this affluent high end opticians.
Customer focus and having strong communications skills are vital within the role as the customer journey is number 1 for the directors in the practice.
Opportunity for development and growth within this team environment within a practice having an excellent reputation in the local area.
*Role details*
You could be:
· Greeting customers at the door as they enter the shop
· Helping customers select the correct frame for their lenses
· Measuring the frames and ensure they fit perfectly
· Ordering prescription glasses and contact lenses in for the customer
· Making follow up appointments for customers
· Making adjustments to the frames when the customer collects their glasses
· Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
· Explaining offers and products to customers
· Taking payments from customers.
*Salary*
Pay rates vary, depending on:
· Pay is dependent upon experience and overall skill set and can be discussed with both HPC consultant and at interview stage.
*Work Environment*
· You would usually work 5 days out of 7 including some late evenings and weekends.
· You would wear a uniform.
· Full time role
*Ideal background*
· MUST HAVE EXPERIENCE OF WORKING IN AN OPTICIANS
· A good understanding of English and Maths.
· Basic IT skills will be required.
· Relevant experience in a customer service or retail role would be an advantage, and may be necessary.
· Experience working in a retail environment would be useful.
*What Does it Take?*
You should be:
· Able to communicate with people of all ages and from different backgrounds
· Able to work well as part of a team
· Enthusiastic and willing to learn
· Friendly, courteous and approachable
· Able to provide excellent customer service
· Able to sell products and services
· Up to date with current styles
· Tactful and diplomatic.
Job Type: Full-time
Pay: £15,722.00-£24,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Employee discount
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* optical: 1 year (required)
Work Location: In person
Reference ID: HCP-1004
