REQUIREMENTS Matric, relevant tertiary qualifications highly advantageous Ability to work alone as other staff are often out on the road Self-managed with good timekeeping track record Proficient in MS Word and Excel Excellent communication skills in both Afrikaans and English Numerical accuracy and deadline orientated Team player willing to take on any ad hoc tasks that are required Well-presented and well-spoken for customer interactions DUTIES Serve as the first point of contact for clients both in-person and on the phone Develop strong relationships with clients to ensure repeat business Follow up on client satisfaction after orders have been delivered Maintain a professional demeanour at all times, representing the company brand Manage office tasks such as filing, organizing, and updating records Handle incoming and outgoing correspondence (emails, phone calls, etc.) Manage enquiries and assist clients with their orders Taking of client orders both in person, via phone, and email Enter orders into the system and ensure accurate data entry Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines Coordinate delivery schedules with clients Ensure all necessary paperwork and invoicing are completed for orders being delivered Manage the process of tracking orders and ensuring timely deliveries Provide product information, respond to queries, and handle complaints efficiently and professionally Support sales team in preparing quotations, processing payments, and finalizing orders Maintain office supplies and ensure the workplace is well-organized Salary negotiable dependent on experience. Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website
