PURPOSE:- To support management fiscal policy in the field of debt control and collection of monies.B) GENERAL DESCRIPTION:- The control of credit facilities to the client base. The monitoring of such credit and the timeous collection of monies due.C) KEY PERFORMANCE AREAS:- Good liaison with the client base and internal stakeholders. - Correct intelligent processing of credit applications. - Monitoring of credit limits and payment patterns and recording of payments. - Other administrative functions GENERAL DUTIES:In addition to the above: You may be expected to perform all reasonable duties assigned to you or related to the proper completion of job tasks. - During a work colleagues leave of absence or during month end, peak busy periods, or stock-takes you may be required to perform other job tasks upon reasonable request from your manager. - Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. - Liaise with sales credit manager regarding overdue/disputed accounts. - Follow up on overdue invoices and payments and implement company collections procedures as necessary. - Review disputes on a weekly basis with escalation to credit manager as appropriate. - Look for ways to improve debt collection processes. - Reconciliations, banking and assisting with bad debts. - Collect customers current and overdue debts proactively investigating and resolving any disputes/queries within a timely and effective manner. - Ensure proficiency in reconciling and reporting account transactions. - Ensure all work practices meet company standards, relevant compliance obligations and relevant laws. KNOWLEDGE AND SKILLS REQUIREMENT:- Well-developed English and Afrikaans language skills. - Good numeric knowledge in order to analyze and reconcile accounts. - Computer skills in order to record and track debtor accounts and payments.E) BEHAVIOURAL ATTRIBUTES:- A keen attention to detail and aptitude for figure work. This would bedemonstrated by a high level of speed and accuracy in performing administrative tasks with a minimum of error whilst producing work within a time frame. - Well developed and practiced interpersonal skills to maintain good client and internal relationships. - Mentally stable person who can react positively to stressful and conflict situations whilst remaining calm and rational. One who can withstand pressures of work and react with sensitivity to conflict situations.
